Staff, room and breakfast was fabulous

Stayed over for my son’s 30th . When we arrived we were advised the room was ready but if we wanted to go to it there would be an early check in cost of £15( we arrived after 2pm and check in was 3pm ) Was disappointed that both our rooms were disability /accessible rooms and my son’s room smelt like urine. Asked for room change but said fully booked and all housekeeping did was open the window. We had an evening meal although pricey £19.95 for fish and chips , £24.95 for duck breast , the meal was actually very nice. We ordered a Gin and tonic and a pudding and it they charged us nearly £30. £9 for cheesecake that when it came it was no more than 7cm diameter and would have been classed as bite size. The gin and tonic therefore was nearly £18. As the manager was sick spoke to what we assume was the deputy. We explained that they do not have a drinks menu available and the price for both items was extortionate and you don’t get those prices in London . He admitted that the cheesecake was small and offered a refund, but said the price of the drink is what you should expect in that establishment ( definitely not the Ritz). So this truly ruined what was a lovely day with my son and daughter in law.

Lovely hotel in good area. Food good would definitely return if in the area

Hotel was clean and well maintained. Lovely grounds. Doesn’t have air conditioning but fans are provided. We had an issue as had booked twin rooms which I confirmed over 3 phone call but was assigned double rooms which the hotel did rectify but couldn’t done with out the hassle. Make sure you have written confirmation if you require twin rooms. Otherwise all good.

Quiet and comfortable room, friendly and responsive staff. Good choice of cooked breakfast. Very attractive building in a nice setting. Being a large, old building don't expect quick and hot water!

Very nice stay, check in was smooth. Room was clean and tidy. Good shower, black out curtains. Coffee, tea etc provided. Ironing board in room but couldn't find a safe. Staff were very helpful and breakfast was very nice. Overall we were very happy with our stay.

Really enjoyable stay Great breakfast

Noisy and given handicap room with bright lights noisy until 1:30am

Recently enjoyed a 3 night break at the Mount. Great hotel & grounds. Staff very friendly and helpful. It’s worth noting that there is no a/c or lift as the building is grade 2 listed.

Fantastic Hotel, great facilities and friendly helpful staff. Breakfast was outstanding, well cooked and fresh. Plenty of parking

Large room. Good shower. Food nice. Plenty of parking.

I have travelled extensively both with work and leisure and have to say that this was one of the best hotels I have stayed in. Excellent property, quiet and comfortable, friendly and helpful staff and a very good (and scenic) restaurant. I shall return......!

A bit weathered but good.

Lovely setting & good parking.

Lovely hotel with gorgeous grounds, we enjoyed the evening meal, staff very efficient. Room had a nice outlook, slept really well.

Great place. Fantastic grounds. Staff were good. Rooms were modern. Shame no spa facilities. Room was hot and bed was small for a double

Wonderful reception friendly, clean room and dinner excellent.A beautiful quiet environment.Thank you

Lovely hotel in nice area Had a beautiful Suite - room 35 the Garden Suite - could not fault Fantastic member of staff on reception called Asha. So helpful and lovely to be greeted by after a long day of travel.

Decent food, loads of parking, nice rooms, good staff, gym,

Room compact, but comfortable, with good facilities, a comfy bed and a decent shower. Had quick bite in restaurant before heading out - service was impeccable and food was good. Good selection at breakfast - continental buffet plus hot food to order. ALL staff were friendly and helpful