The property and rooms were absolutely beautiful. Only problem we had was carrying our luggage up a couple of long flights of stairs. (no elevator in this older building) I noticed that help was offered to several other people checking in, and was curious about that.

Wonderful

Charming hotel in a perfect location. Friendly and helpful staff made you feel truly welcome.

Such a lovely stay! The staff were excellent, so friendly and helpful! The hotel is lovely and really well maintained with a nice boutique feel. The breakfast was delicious and all using local produce! The location was also great, everywhere within easy walking distance. Couldn’t recommend this hotel more!

Absolutely beautiful hotel, real attention to detail throughout and very helpful and friendly staff. Also, great location. Probably one of the best boutique hotels we have stayed in - can't recommend it enough, we loved it!

Property had a lot of character and history. Beautiful setting. Not far from beach and city center. Would recommend.

excellent staff with good clean room, only thing about the hotel is the view but is in a quietish area, 3 stars so yes NO complaints in any way :)

Fantastic hotel in a great location. The room was very clean with all amenities you need. Thank you to the staff for being so helpful and accommodating you

Beautiful

Quaint hotel with lovely clean rooms and very helpful staff. Close to the water, the market, and restaurants.

Wonderful hotel to stay in Perfect breakfast Walking distance to shops restaurants and beach Enjoyed our stay Only negative is there is not a lift

Super option in the centre of Biarritz. Easy to walk to shops and beach but also quiet. Tasteful decoration interior with attention to details. Excellent breakfast. Staff efficient and friendly.

Charming place to stay at. The room was clean and organized with everything I needed.

Breakfast was lovely. Good location for walking to the beach. Very good laundry service.

Healthy breakfast

Breakfast was perfect. Great selection

Excellent location, great room and staff! I would recommend this hotel.

Awesome location. Very quiet

I was very happy with this choice. The staff is very friendly. The hotel is so close to so many restaurants, bars, shops, and the ocean!

We were there in mid/late May. The hotel advertises on their website as having air conditioning. We were on the 3rd floor & you could feel the heat rising from one floor to the next. The room was very hot. We were unable to turn on the AC because it was centrally controlled by the hotel. When I told the front desk the next morning that I was hot & asked if they could turn on the AC they told me they would not because it was not the right time of year for airconditioning. I pointed out that there were no screens on the window & that bug could come in. They did not care. We had to sleep with the windows open and without a blanket as the heavy duvet made us to hot. The next morning I woke up with a dozen welts my my arms, legs & face from mosquito bites & killed 4 mosquitos. I showed them the bites & that one was blistering & explained I was allergic to mosquitos. They still would not turn on the a.c. & were utterly unsympathetic. The rest of the stay I had to sleep with the windows closed for fear of more mosquitos entering the room. And I had to ask them to give me a top sheet and take away the duvet. I had to sleep with a sheet over my face to protect myself just incase we hadn't killed all the mosquitos & I barely slept because I was so hot! So beware, if you sleep warm & have insect allergies - bees, mosquitos etc you will be in for a very uncomfortable stay if you choose to stay during a time that the staff doesn't consider "summer".