Very professional staff. Specially at desk and breakfast buffet

The small partition to stop water spilling out when showering is too small and a joke!! Can’t really enjoy a short shower without the effort of drying the floor after. A very bad design!!!

Awfull breakfasts. Room design with the interir window allowin light into the bedroom at night whenever the bathroom was used.

Very good

I arrived in Tenerife by ferry and walked to NH Tenerife. Check-in was efficient, the staff friendly and very helpful. Breakfast at the hotel was very good with many options. The hotel is close to many restaurants and close to the light rail line that goes to San Cristobal de La Laguna. I recommend this hotel and will stay there on my next visit to Tenerife.

Excellent location to board a cruise. The bathroom was not very private (sound and window). The area is wonderful - restaurants and shopping. Professional and kind staff.

Clean property. Nice staff. I got in late and tired due to flight delays. Staff was very nice, gave me free room upgrade. Easy to get to by car, park in the underground garage at Plaza de España, 2-3 minute walk.

Bad service

The hotel was very clean and staff were very friendly. Just starting to get a bit tired.

Very comfortable city hotel before boarding our cruise ship. Staff very friendly and spoke perfect English. Right in the centre of the old town near the plaza de espana perfect. Very christmassy here.

Great central location for this part of Tenerife

Perfect central location, could not find the car park on first arrival so parked in a multi park 5 mins away at €10 for 24hrs. Nice room and no issues apart from the bathroom wall and bedroom wall was a frosted window, if any of us went to the bathroom at night and turned the toilet light on it lit up the whole bedroom which was not convient for those asleep in bed.

Nice bed, friendly and helpful staff. Nice size room. The only downside was the air conditioning shut down after half an hour and you had to restart it. Room got hot while sleeping. Great location.

Amazing location ! Parking can be a little complicated tho. However the vibe of the hotel is incredible. Amazing bar and food. Would stay again!

The Hotel is really good recommended 💯

The Hotel is great location staff and rooms super I will recommend 100💯

Excellent hotel. Location very central to the town and on site parking (albeit you had to pay) was very useful. Stayed for 2 nights with my husband and son and would definitely return

We had a nice couple's stay at NH Tenerife. The room was clean, and we found the service great. The location seemed to be in the main tourist part of Santa Cruz, which was nice for us. Every nearby restaurant was great and didn't feel particularly "touristy" (in a good way), though that obviously could've had something to do with the timing of our visit during peak Omicron. Our room was on the top floor, which meant we were directly under the rooftop bar — it wasn't too loud, though. We rented a car for our trip and found a huge paid parking garage just on the other side of the main plaza, a short walk away. The hotel, and area, had everything we needed! Would recommend.

A fine business hotel: well positioned and all done well.

Good location