Everything was great at this hotel, I had a room with a view of the port and a double (comfortable) bed. The breakfast was good.The only problem I had was at the swimming pool ,as they do not let you swim with shorts on, you have to wear proper swimwear. Towels can be provided .

We had an absolute fabulous time at Mercure Frejus. We received outstanding service from Carole, she went above and beyond our expectations. She did everything to make our stay extraordinarily comfortable. Carole we can't thank you enough. I would definitely stay at this hotel again. Positives as follows; Excellent views from the balcony, Rooms very comfortable. Great bathroom and nice shower. Pool side loungers very comfortable. Excellent breakfast. Over nice hotel ambience. Direct access to a beautiful clean beach. Excellent location within frejus. Great nearby location to go for morning Jog. I would definitely stay here again if I was to return to Frejus. Thank.you Carole and the team once again for the exceptionally warm service.

Convenient position, nice and clean pool, very kind personnel and a wide and healthy choice for breakfast

A very nice hotel/resort. Visited in April so it was quiet. Rooms very nicely decorated. The outside pool was closed (too early in the season) and the indoor one is only accessible with a 20 Euro Spa pass. Enjoyed my stay very much.

Had to ask a few times for towels as kept leaving only enough for 1 person Great team on reception mana was absolutely lovely as our initial room was awful with no balcony just a terrace mana found us. New room and this was much better meaning could have door open without feeling vulnerable to other people entering the room Air conditioning advertised but not on until may

Rxcellent service, staff very helpful and friendly, food good

One night Very good

Well received. No complain whatsoever

After reading some of the other reviews of the hotel I was a bit worried about staying here. But it was great! Yes it was a bit dated but the location was so good, backing on the beach and with a pool, by the marina. Yes the shower overflowed ( just needed to reduce the pressure a bit) but the bed was super comfy. Staff were very helpful and breakfast was good. We paid much less than the price shown on the board in reception - if I had paid that I may have felt more disappointed. But we thought it was good value for what we paid in a top location.

Good

Really good place to stay. Would return.

Great location, but not a 4 star hotel, overpriced , restaurant was closed, pool too little for such a big hotel, bar/coffe shop had wrong menu. Staff was friendly and hotel was clean, no parking available.

AMAZING HOTEL ! Perfect location, Spacious modern rooms , will definitely stay again.

We didn’t get the premium room with harbour view we booked. The receptionist just said they didn’t have what we had booked (but no details of what we were getting other than confirming over and over that it was only a one night stay) and were happy to cancel when it was already in the evening and we had to take it. He was talking to other staff instead of serving the customers. I raised it with a lady receptionist the next day and she said she had refunded the breakfast for not getting the correct room and to get some drinks from the fridge as a compensation but I still haven’t received the refund yet. The shower was terrible. It didn’t drain well and water went everywhere because there was no shower screen. There was not enough towels to dry the floor. Overall, an unpleasant stay.

located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!

Due to the peak season and overbookings, we were denied to have access to the 3 rooms that were prepaid. No sister property was available either, according to the night manager, and we had to drive another 1,5h to reach some guaranteed beds to sleep in

Good location and friendly staff offset by lack of organisation and haphazard service. Room spacious and nice balcony but no daily room service. Pool lacks any shade. Excellent beach and port access. General state of hotel was disappointing and better management and upkeep would have been welcome.

Expedia stole my money. I booked an experience (a boat trip to the red island) in Saint Raphael that they know is out of business and haven’t given a refund. With this hotel, Expedia promised a lot and the hotel is so so. For almost $200 a night it was a motel quality. Disappointed.

Well located, next to Port-Frejus. The room was comfortable, with a kettle available, unfortunately there was no complimentary tea and coffee offered. There was no hand soap in the bathroom next to the sink, we had to use the body wash which was within the shower, and that was not convenient. The pool was good but there were no umbrellas which made it a bit more difficult to enjoy. We did not try the breakfast because it was way too expensive.

Friendly staff, concierge guys were so helpful in every matter!