8.0
Very Good
From 533 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.0

Service and Facilites

8.2

Traveller Reviews The Mill Hotel

Number of reviews per page
20
40
Top reviews
Veronique
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A unique place to stay in Sudbury. Simple, quiet with character. Recommended.
Robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I think even Basil Fawlty would have raised an eyebrow. Room was very dusty, generally dirty, and our first impressions were ones of lack of care, attention, and standards. The last users contact lenses were next to the toilet, the shower cubicle was covered in mould, the beams thick with dust, and the mattress so old and worn that you could feel the individual springs, let alone find yourself being swallowed by the bed itself due to its age. The night was incredibly hot, and no climate control of any sort existed. We stayed over Christmas 2025, and had the window open and the dusty fan on full our entire stay, just to make it a bareable temperature. Cleaners left pillows on corridor floors. The door to the room did not even fit the frame, with over an inch of space at the bottom- something I am sure must be a fire safety hazard/failure. The windown blind chain was floor-length, not tied up, and clearly also a choking risk for children. We only had breakfast at the hotel, and that was just as poor as the roof. I think the Little Chef in its day would have been preferable. Bread run out, pastries run out, orange juice empty (only to be refilled with cheap long-life cartons), "hot" food lukewarm at best, and even the lid of the container fell off mid serving, only to just be left on the floor and not replaced. At no point at exit did anyone ask how our stay was, whether there were any issues, or if any improvements could be made. I would not stay again.
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Linda
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly and cosy stay. Parking on site warm room warm water and comfortable bed.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff, the lady on reception when we checked in was exceptional.
Sharron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely venue with great views.
Jonathan
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A bit dated, bathroom needs a refurb but otherwise, lots of character
Andrew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We have stayed here before,but unfortunately had hardly any sleep due to loud people in next room.delt with night porter,we had enough by 1am loud tv and banging on the headboard. So not impressed this time
Jaime
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice facilities and clean. Breakfast was good. Staff welcoming.
Janice
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel very friendly in a beautiful location
TERENCE
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was clean but bathroom could do with updating
TERENCE
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very friendly staff and it’s very Christmassy beautiful decorations
dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

wery nice ,comfortable bed and clean room
Richard
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was very good. Location, staff, food. Could do with a room thermostat as was a bit warm.
Ryan
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Fantastic beautiful hotel
Margaret
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was nice , it did smell a bit damp but as it was right next to the river that was probably why , the shower was broken but we reported that before we left , other than that it was a pleasant stay with a lovely breakfast
Elaine
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room wasn't very clean. Hair in the bin and a bottle cork by the bed
Lesley
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely room, good size and well equipped bathroom.
john
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean and comfortable room albeit quite small Great atmosphere & local brewery beer Friendly staff and riverside location
James
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Sadly, there is no lift and for my wife to climb to the third floor was a challenge. We understand that the listed status of the building does not permit a lift. Could this be reviewed? Otherwise a lovely hotel.
Hilary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I would have liked to see some fresh fruit salad at breakfast. Also more choice of breads. The bedroom was very comfortable and relaxing. We were fascinated by the old mill wheel in the bar. Beautiful view of the Meadows.
Number of reviews per page
20
40