Absolutely terrible time. We stayed here 3 nights in late May and the hotel still had the heater turned on. We could not turn the AC on at all the first night. The hostess said open the windows and it will cool the room. She also mentioned until the technician turned the heater off, we would not be able to cool the rooms. Unfortunately we were in the corner of two buildings so we got no wind to cool off our room. The room was 29.5C or 85F throughout the night. To even fall asleep I had to lay on top of the sheets naked with the windows open. I called the hostess at midnight exchanged pleasantries and was told there was nothing they could do, nor did they have any box fans to lend. It was so bad we were searching for other hotels in the area. I never got under a single bedsheet the entirety of our stay. The only thing keeping us at the hotel was we dropped off laundry at the beginning of the stay and hadn’t gotten it back yet. They finally for the AC turned on but the blower fans are so weak that the room never chilled below 25C the other two nights. If you took a shower the water temperature would change drastically, pumping hot water through the shower. This only added to the heat in the room. With no vent/fan in the bathroom the only thing you can do is deal with the heat and stagnant air flow. This was truly pitiful. Each night after the shower the room jumped 3-5 degrees and increased humidity rapidly. The last night we stayed the room finally reached 25.4C at 3am..

Breakfast was great. Staff was responsive and our room was pristine.

Staff was very helpful and friendly. Excellent breakfast

Lovely.

Very clean and well kept hotel, has parking and an excellent breakfast

The air conditioning in my room didn’t work, the room temperature at night was 29C. It was impossible to sleep. I told the person at the front desk about this problem and she dismissed my complaint without even checking.

Great location and nice property

I paid for a room with a view, but when I arrived they said it would be 25 more euros. So, I had to pay more for what I have already paid for. They would not look at my reservation or verify how much I had paid or anything helpful.

This is my first ever review, and my only complaint is I couldn’t give a higher score. This is a very small town, but the hotel is every bit of luxury you would find anywhere. Service as impeccable, restaurant for dinner and breakfast were outstanding, spa was unique and amazing and this is, without exception, the cleanest hotel I’ve ever seen in my life. We were visiting our college son across the street at the Italian school, this was such a pleasant surprise!

Delightful. Clean room. Good food. Great staff.

Helpful and friendly staff. Excellent services and amenities. Great food in restaurant

A fabulous little hotel with very friendly and helpful staff. The restaurant serves some very good food too and of course a great selection of wines. The only downside is the thin walls, you can here a lot of noise from adjacent rooms.

We chose this hotel because it was near my daughter's study abroad school. It was excellent! The staff was incredibly friendly and helpful. The rooms were very clean and neat. The view of the mountains is beautiful! We ate at the restaurant and had one of our favorite meals in Italy. Both the food and the wine were amazing. Our server took pride in everything she did, from helping us with food selection to actually checking the cork and wine before serving us. We loved this hotel and highly recommend it.

Overall nice stay. The Air-Conditioning was not put on, even after informing the reception, hence we had to open the window and were disturbed by the vehicle's sound at night.

Nice hotel. Lovely room. Loved the terrace we had with the view of the mountains. Right next to CIMBA if you are visiting there.

very nice place. the service is perfect. very nice people

Our son attended the CIMBA program and we met him after the summer term. For such a small town, this was a wonderful hotel and would go back again.

Great hotel for a great price. There was AC in our room that we couldn't get to work. When we asked about it, we were told it was not available. We slept with the window open which was rather noisy since we were right above the traffic roundabout. Check in on hotels.com also says 2pm we were told we couldn't check in until 3 when we arrived.

Everything was perfect and I will stay again.

Eleonora and the other front desk staff were excellent.