Overall Ratings & Reviews Formby Hall Golf Resort & Spa

A once amazing hotel is now tired and dated. (Regulars tell us it's because it changed hands). We loved the size of the Junior Suite, and the outside tables overlooking the Greens, but the lounge furniture was old and dirty. The bed was clean (No. 1 priority) but I literally sank into the gap in the middle. Bathroom was clean and had a walk-in shower. Loved the complimentary items in the fridge, but a small snack offering would be nice (just a couple of bags of crisps/nuts for example). We used the pool/sauna/whirlpool - and enjoyed it - but again, it's all a bit tired. Staff on reception and in Spa were all lovely. Breakfast was disappointing, no fried eggs, strange mushrooms, coffee machine not working, no English Breakfast tea, was really messy around the tea and coffee area. Just needed a wipe but everyone seemed oblivious. Would I go back? Probably not.

We stayed in the Attic room and was woken up to seagulls squawkin and walking about on the roof, Unfortunately this was very loud and started about 5.10am as soon as daylight started and happened about every 20mins til we went to breakfast at 9am so couldn't get back to sleep.

Cleanliness was very poor. Dirty cups, dirty kettle with water in, water in irons, dirty toilet and vanity chair. There was something left under bed by a previous guest. Bed linen was torn and marked. The first room I was given was terrible and had lots of dead flies on the windowsill. The furniture looked like it needed to go in a skip. I was swapped to a different room but still lots of cleanliness issues. I asked if I cancelled can I get a refund but they said I would have to arrange with 3rd party provider (you) I was worried I would lose money so I very reluctantly stayed in a dirty room. Hairdryer didn’t work, some of the plug sockets didn’t work. Wardrobe door needed maintenance.

Really nice stay. Used the spa facilities for 2 hours. Very relaxing and clean. Room was lovely - we upgraded to the loft rooms. Very spacious and had a separate bath and shower. Even a television in bathroom so could watch whilst having a bath. Bed was very comfy. Also went down to have dinner at the restaurant. Food was absolutely delicious. Had breakfast buffet in the morning which was nice as well. Overall a very relaxing stay and looking forward to staying again.

Lovely, relaxing stay! Lovely, large room, great to have a fridge & view of the golf course! Lounge & bar area lovely, really comfy seats and everywhere nice and clean! Enjoyed the afternoon tea & bar food in the evening - highly recommend the dirty bacon fries, they were divine! Pool facilities great, well maintained! Steam room was best I've ever tried! Pool was too cold for us though! Movable shower head would be better but nice to have a bath & a separate shower though! Rooms have lots of nice touches like huge mirrors, a proper wardrobe & lots of storage space! Very impressed! Breakfast was perfectly adequate too, only complaint was lack of proper orange juice! It was watery and more like orange squash!

Lovely as always great bath in bathroom

Spacious room, bottled water in the room, fridge in the room. Good breakfast and good food

The room was very clean and spacious (304) and as I am disabled was within walking distance of the restaurants and bar. The bathroom was lovely, it even had a tv built in! The people working there made our experience absolutely wonderful, especially, tall Phil, small Phiĺ, Chloe and Rachel who gave us lots to smile about with the warmest of welcomes, the staff were so friendly and accommodating, by far the best place we have ever stayed at in terms of staff. I understand the hotel has recently being taken over and look forward to visiting again to see the exciting improvements the new owners make. The only thing I hope they dont change too much are the people working there, from our experience, they are a credit to the company. We have stayed at lots of 4 and 5 star golf and spa hotels, yes I am a golf widow! This is definitely one to return to. The only suggestion would be to improve the changing area for the pool, being disabled, there was only one tiny general changing room which was constantly in use, there could be a designated disabled changing room for those of us who have extra support needs and have to take some time to change. Other than that, a great experience. Thank you x

This is our third visit great staff and great location

Friendly and really helpful team, the hotel was spotlessly clean and really nice spacious rooms. The spa was great as was the bar area.

Brilliant, came for a relaxing weekend, and it was just that, pool and sauna was amazing

We have stayed at Formby Hall for the last 15 years and have always been happy and left positive feedback. Unfortunately, our last 2 night stay was dreadful. The room was incredibly dark, it was impossible to read a book, it was difficult to get dressed, put on make up etc. I made reception aware of the problem and asked for an extra light. We also asked for a couple of clean glasses as the ones in the room were filthy and obviously had not been changed from the previous guests. On returning from our day out nothing had been done and our room was a mess. A piece of paper had also been pushed partly under the door asking my husband and I not to smoke in the room. We have NEVER EVER smoked, and i found this highly insulting. We could not wait to leave. This is a disgusting way to treat long standing regular customers.

Booked a suite for my birthday and hoped for a great experience with the best room they had and was so let down! TV didnt work (bed view one), the light up “fireplace” didnt do anything at all, bed mattress kept sliding down bed making annoying sleep. Hoped they’d redeem with the full day spa and afternoon tea - but stale dry sandwiches (expected some kind of effort for price). Have to say though the breakfast was pretty decent and the actual massages me and my girlfriend had very good - regret booking the room and should maybe have just got massage without all the bells and whistles because it wasn’t great. To consider driving home to sleep and go back next day for treatment after booking best room doesn’t set a good tome.

Ok hotel if you need to stay in the area

Very comfortable clean hotel, good standard. Staff friendly professional. Only neg. lighting in part of bedroom so low I could not read instructions on controling heating or diagram of emergency evacuation

Beautiful comfy stay. Loved this room on the second floor. Bed so cosy

From the lovely welcome at reception to the wonderful service in the restaurant. Joe , Katie and the sisters in the restaurant all so well mannered and professional. Rooms were spacious and comfortable spotlessly clean. Bathroom was huge and shower excellent. The comfy beds and general facilities make this hotel lovely and I look forward to visiting again when I’m working in Liverpool.

Great, clean, comfortable and very spacious room and exhilerating Spa treatment!

So far really welcoming. Kate & Joe were so kind and helpful. Lovely big room and bathroom is modern and huge. TV huge. Bed is very comfy.

Lovely staff and lovely facilities fab place for an overnight stay xx