El hotel es un destino en sí...aguas termales y jardines espectaculares, hemos visitado muchas veces. Sin embargo, esta vez la falta de Internet en los cuartos es un grave problema. También la alberca grande estuvo apenas tibia. Ojalá pusieron atención a éstas cosas y volveremos sin duda a ése paraíso.

Iba bien todo, comida , recámara , la alberca parecía bien pero yo me corté el dedo algo profundo y sangré bastante por la mala condición del piso de la alberca y bastante indiferencia al tema de los trabajajadores del hotel . Deberían prestar más atención al atractivo principal , “la alberca “

Clean comfy rooms overall good experience just hotel is a bit outdated. Good friendly staff and service. Hot springs, pool facilities are nice however, water temperature depends on current weather as per hotel staff. This is my family’s 3 stay and we have truly enjoyed it. The only downside was that pool food service doesn’t began until 12pm and we are early risers so that was a true inconvenience.

Very good

Room was nice and neat, shower was not working properly, rust and calcium make a poor shower.

I like to stay here beacuse of the hot spring water pools, I have stayed here many many times , and in the past my experienceses have been alot better than the last 7 recent stays. Before you were allowed to bring snacks and food with you, and also allowed to checked out of the room, but keep usinging the facilities until 5pm. My last stayed here was in march 2025, It happed to me again that as I am going into the hotel I got stopped and my luggage is being seach for food, I have stayed at much much better and fancy hotels and they have never probhibited me from carring food or snacks. The hotel does have a restaurant and on weekend the food is good but on weekdays is completely different.and why should you be pushed to buy their few selections of food. Specially When staying with children they need snacks.When I get seached I feel intiminated ,and like a criminal, not even when I cross the boarder back to the usa I get seached that way. Hope they change their policy ,And treat their guess better, like regular peolple rather that smugglers.

Un lugar perfecto para descansar.

Nice place

Great place to relax without any noise

No era buen servcio de los trabajadores, no tiene mantenimineto de area del juegos...

Nice little place. Not much to do here but good enough to get away from the city life

.

El desagüe de la ducha no drenaba bien el agua. No pude secar mi traje de baño. La ventana no se abrió.

Very good hotel.

Bien

Manicured park like setting with onsite spa facilities- massage, temazcal (natural steam bath), hot mud, herbal neck wrap. Weirdly, my masseuse was a kid who could not have been more than 16 years old. He was training an even younger masseuse. The two had a rough time containing their giggles while working on these two old ladies- though they did a good job. I suggest asking for the more experienced masseuse. The temazcal is fantastic. The hotel restaurant menu is standard, well prepared Mexican food- nothing creative. Make sure to stop by the barrio pools just outside the gate, run by local women doing their own and others’ laundry. For $100 pesos they will clean out a pool for you and you can soak for an hour in some steamy mineral water, shaded by a tent of drying laundry. Low rent bliss.

Food and price leaves a lot to be desired!!!

Aguas termales

Sigue siendo una joya para los que nos gusta la naturaleza, el silencio y el agua. Los jardines son espectaculares, perfecto para largas caminatas entre sus enormes laureles. Las albercas están limpias y calentitas. La comida ha mejorado.

Around 1:00 a.m., I heard a loud sound like a drill being used.