Nice stay

Immensities pool hot tub bar

The bed was very comfortable

Property renovated and looks nice and up to date. The room I was in was next to elevators and was horribly loud. Had to change rooms at 11pm. The manager did offer another room but was unapologetic. They should not rent that room, it sounds like someone is moving a bed across cement floor every time elevator used.

Good place to stay

Staff were friendly. The room was clean. Quiet and the bed was extremely comfortable.

The staff was extremely friendly and the hotel was in great condition.

Good

We’ve stayed at this property multiple times. The breakfast is fantastic. Pretty darn clean also. Comfortable beds comfortable rooms. Nice swimming area and nice surrounding area for pets to walk them.

Property was clean, lobby was spacious and inviting, pool was nice and gym had nice equipment. Halls at rooms level look nice and clean.

Check in had some issues but it was my fault. I forgot my ID at home. However the desk clerk was extremely understanding and very helpful. He was able to get me checked in through alternate means and it was smooth sailing from there. Only one elevator was working, luckily it was not busy so we entered swiftly. The bathroom was beautiful, and the beds were heaven. The room did have a musty smell though. Other than that, our stay was wonderful. Definitely will book again when we come back to Dallas.

Check in was not pleasant

Lots of kids in the pool, aggravating!

The staff is nice ppl

We enjoyed our stay. Rick was so nice and had such excellent customer service. The breakfast was better than most hotels. After a long day of walking through the city, I loved that the hot tub was open late. The room was a nice size and my daughter enjoyed the sofa bed. I liked the area it was in and there were some good food options there.

This was a nice hotel and we enjoyed our stay. Just know that there is a fee to park each day and the Wi-Fi is not complimentary.

I loved my guest check-in rep Rick. He was phenomenal

We were very satisfied with the room and staff. It was a pleasant stay.

Amazing stay!!!

Great front office service from Rick and Tom (at the bar). Clean rooms