Very clean and quiet property. The staff are extremely helpful and friendly, making the stay comfortable and enjoyable.

good location

Le petit déjeuner n’était pas à la hauteur d’un 5 étoiles et très incomplet. Les personnes travaillant dans le spa n’étaient pas super professionnelle et la prestation spa n’a pas été à la hauteur de mon attente.

Everything was great, I can't come up with a single thing I didn't like, which is unusual for me.

Very average

Great resort with great staff. Really enjoyed my stay at this resort

BAD service

Very clean hôtel and friendly staff.

We had 3 nights in this resort. The lobby is very grand and we were treated well by the staff. We were welcomed with nice lemonade/mint mix juice. The room was comfortable with a nice balcony overlooking the sea where I got to see the sunset every morning. Room service was wonderful where breakfast was delivered to the door. We loved our breakfast and dinners in our balcony. The restaurant option is also wonderful as the menu is the same as the room service which is great as you will get the same food options for picky eaters. The restaurant also had a live singer with an amazing voice who sang songs in english, french, arabic. The room had a big bed to sleep comfortable, large storage space, safe, desk with mirror and modern TV. I loved the small store in the lobby where I bought hand made items of glass and local pottery. The beach is just steps away and it was lovely with options to ride horses, camels, drink local tea, candied apples. We loved this resort.

Great services! I went to many hotels around the world and this is one of the best!

This is a great hotel not too far from the Tunis airport/Tunis city center/Carthage historical site. When I first was looking at the listing for this hotel, I was skeptical as I thought it just couldn't be like the pictures. I was wrong. The hotel is about an easy 20 minute drive from the Tunis airport in a very good area. I personally didn't see much in the area around the hotel except for other hotels and a nightclub across the street, but there is a good mall and grocery store just down the street so that was very nice. Getting to Tunis center and the Carthage Historical Sites are very easy as well, with about a 15 minute drive to each. In the hotel, there is a very nice pool which was beautiful, a couple of shops, a couple of restaurants and a great path with access to the beach. I ordered room service the first night there and the food was good with no problems at all. Also, trying to get pool towels and extra shower towels from the reception desk was super easy with zero problems. Speaking of the front desk, as the Tunisian dinar is a closed currency and landing at Tunis airport so early in the morning, I hadn't had a chance to convert my USD to local currency but I was able to do it at the front desk, which gave me a rate that was very, very close to market value, which was a very welcome surprise.

Most of the facilities were not functioning : gym- equipment old Indoor pool: no showe facilities within the pool are Sunna was not working There was no staff manning the pool and the gym area No Air conditioning in rooms

Good service and great hotel staff

The toilet was not clean, and the sheets was not clean also And wondering why always when people book online get bad rooms while the opposite when you book at the property

everyone was nice.

Great stay! The staff is very friendly, spacious rooms, nice pool and perfect location. I will come back for sure.

Nothing good about this hotel other than the people working there, the hotel need renovations..

Nice hotel with incredible staff. This is OUR place when we stay in Tunis.

They don’t care about costumers. The room was missing everything, I had to request towels, water, water boiler.. network signal in the room was useless, was using my SIM card network all time. You have to call twice to get what you need. It was bad experience and will not be repeated.

As soon as we check in at the hotel we feel like home. We are always well received by Mr Lahdhiri and his team. The staff is very friendly and proactive to make sure your stay is perfect. Thank you again for the kind upgrade! We will see you again in 2 weeks.