Overall Ratings & Reviews Aquila Rithymna Beach

The hotel was beautiful and staff very nice. Very clean! Beach was not great especially for kids. Very rocky and we couldn’t swim. Also, water park and pool were great but closed so early. Because the beach was not great we traveled to Other beaches and wish we couldv’e come back to swim at hotel but the water park closed at 6pm and Pool at 7pm. As great as everything else was, this really killed the hotel experience for us!

Nice customer service Good food Great view Family oriented

Iso alue, paljon altaita, hieno vesipuisto, vaikka pienille lapsille siellä vähän mahdollisuuksia. Ruoka ja juoma hyvää ja tarjonta monipuolista.

The hotel is beautiful, public spaces are not modern but very well kept, outdoor areas are beautiful with plenty of open space for the kids to run around. We had 2 classic double rooms and one 2BR Mythika suite, the classic rooms were OK, decent size, in good condition but could use some refreshing. The Mythika suite was amazing, spacious, renovated, cleaned a few times through the day and included tasty goodies (fruits, wine, etc). Mythika guests receive private beach seating, benefits at restaurants (which we didn't use as are our party were not entitled) and free late check-out up to 6PM! (which was fantastic as our flight was late). Beach and pools are very cozy, there's a shortage of sunbeds in the big pool but we managed. Parts we liked less: The water park, it's in all the hotel pictures on Expedia, and the hotel's FB an IG pages advertised the new park set to open in the beginning of the season. Unfortunately the park wasn't ready, it's set to open soon and we weren't offered an alternative. Other points: Hotel has lots of stairs, there are some elevators but they are small and slow. AC in the rooms works only in the afternoons, problematic in hot days and during the night (hotel could only offer a rattily noisy fan as a solution). Apart from the beautiful kids club we found the animation schedule a bit lacking. And finally, some of the staff are not as friendly as you'd expect for a 5* resort, we found ourselves having to "nudge" some of them into helping at times.

Overall very good hotel and worth to stay there. The staff is super super polite with a nice smile everywhere, from top to bottom. The beach is nice, open to the north winds. Food is acceptable standard hotel buffet with variety of foods (although no Cretan foods or delicacies at the part of the buffer we were using). There are two sections building-wise, a renovated section and an old section. The sea-view bungalow we had this time was at the old section, 80s style, and definitely not worth 230-250 euros/night, with sea-view obstructed a lot by the front line bungalows. In the past we stayed at a cheaper, standard sea-view renovated room, main building section, which was better value for money than the more expensive bungalow(s).

We recently stayed at this hotel with our kids and appreciated how family-friendly it is. There are several shallow pools, which are great for young children, making it a fun place for families. However, our room was disappointing—it wasn’t new and had a noticeable smell of mold. The hotel offered to move us to another room, but it would have been a downgrade, and unfortunately, the musty smell was still present, even though the staff didn’t agree with our concern. In the end, we decided to stay in our original room. Other than that issue, it’s generally a good hotel, especially for families with kids, but the room situation was a bit of a letdown.

This hotel has nothing to do with 5 stars hotel it is very very old the rooms are very tight the twin bed is actually a single bed the area is not classy the beach is rocky and not safe to swim the rooms are not clean and full of ants not worth any penny

Although the resort was clean and amenities were great, the strong smell of bug poison was constantly present in the hallways. Further, while staff was polite, they don't make you feel very welcome.main restourant manager was quite rude and reception desk clerks are cold and unwelcoming.overall I would not recommend because of customer service.

The property was extremely old. It needs a renovation badly. The mosquitos were awful in our room even with the zapper plugged in all day. The shower curtain and room curtain both smelled moldy. The pool deck was very slippery and I fear for the older and younger population. The food was more than SUB par, the only thing I could rate well was the dessert. I lost weight coming on this vacation. The halfboard option does not include any drinks so be prepared to spend money even for water.

Good resort, good breakfast, the room is outdated. needed more electric power plugins, there were only two at TV wall, but no one near the bed.

Peaceful and gorgeous nature at its best. This was was my first time in Greece and this property will have me coming back for years. The property and beach are gorgeous. Everything is well maintained. The bubgalow room was spacious for two people. We didnt do the all inclusive but ate on the property a few times. Breakfast wasnt good but the Taverna had good and reasonably priced options. Kostas at the front desk was Amazing. He helped arrange rides, offered great suggestions and was super accommodating. I felt he wanted us to have a good trip. Loved the location . Walkable area with great food options and shops, super close to town and there is a bus stop right out front. You could stay on the property and have a great vacation or go out and explore. I can't wait to come back!

We had a great stay. Children friendly place with lots of daily activities for children and adults. Shopping is within walking proximity. Friendly staff and great food.

the hotel is very very clean. the staff was very kind and helpfull .

Fantastisk sted å være med barn. Vennlig personale, men de som jobbet i resepsjonen kunne vært litt blidere. Hotellet og dets fasiliteter var veldig bra, men famillierommet tilsvarer ikke 5 stjerner, inventar var slitt og det var lite knagger og hyller å legge ting på.

Goed hotel, lekkere bedden, vriendelijk personeel alleen onbergrijpelijke tijden voor wisseling van badlakens, tussen 10.00 en 14.00 uur

Avant notre arrivée j’ai signalé que mon fils était en fauteuil roulant car il a du se faire opérer en urgence de la hanche. Ils m’ont gentiment répondu qu’ils mettaient tout en place pour notre confort et on s’est retrouvé dans une chambre au deuxième étage avec un ascenseur pas du tout aux normes handicapés pour un fauteuil roulant puisqu’il ne pouvait pas rentrer tout seul dedans il fallait ouvrir une porte battante pour rentrer et l’ascenseur faisait à peine la largeur du fauteuil donc impossible pour mon fils de rentrer tout seul dedans sinon il se coinçait les doigts. Nous avons donc fait par de notre mécontentement concernant cette chambre pas du tout adaptée ni pour y accéder en ascenseur ni pour aller dans la douche car il y avait une marche pour aller dans la salle de bain et aussi pour rentrer dans la douche et de plus pas de porte de douche donc de l’eau partout devant et un sol glissant. Ils nous ont donc mis dans un bungalow parfaitement adapté de plein pieds et une baignoire avec poignée et un rideau pour ne pas mouiller le sol En contre partie nous avons payé 1300€ supp après avoir négocié près d’une heure car au départ ils nous demandaient 1900€. Nous étions avec des amis qui ont aussi réservés sur votre site internet et qui ont eu un bungalow donc surclassés mais sans payer de surplus. Nous avons trouvé ce principe pas très commerçant de leur part surtout que nous étions 11 personnes en tout inclus. J’attends votre réponse merci

Die Anlage ist sehr gepflegt und jeder findet einen Platz für seine Erholung. Wenig deutsche Gäste, was aber nicht störend ist. Die Bäder könnten teilweise renoviert werden. Insgesamt ein schönes Hotel mit vielen Freizeitangeboten!

Alt und heruntergekommen Große Steine im Wasser, schlecht zum Baden. Ab 10 uhr keine Liegen mehr frei.

I like all in the hotel

Établissement magnifique Nombreuses activités proposées Spa exceptionnel Service exceptionnel Table délicieuse et variée Piscines multiples et extraordinaires