Overall Ratings & Reviews DoubleTree Suites by Hilton Bentonville

Great stay

Nice hotel. Very friendly. Used the shuttle service to go to and from Crystal Bridges and they couldn’t have been nicer.

I was welcomed immediately and treated as if I was a VIP from the moment I stepped through the door.

Well-kept property with quiet, comfortable, and extremely clean rooms, nice staff, and easy parking. Dinner in the bar was good too.

Staff and hotel are exceptional. Gorgeous interior and clean, spacious rooms. My only complaint is requesting and paying for late checkout, but it was not entered in the system. However, the staff did share that a refund of the late checkout payment would be refunded due to not needing it after all. Upon check-in, you are greeted and treated with constant warmth - and provided a cookie and water. Very glad they offered a gluten-free option. I would very much like to stay here again.

This was not about double tree.This is about you expedia .... you promised us two double beds. When we got there, they did not have two double beds.They only had a king. They were then just going to give us a rollaway bed. I am not gonna pay those kind of prices. When you expedia, you promised us to double beds. Doubletree canceled our reservations, and we booked at springdale where we did receive two double beds.

Very pleased with the overall visit and the pool. Staff were friendly and helpful.

Friendly and helpful staff, and secure and comfortable.

Great CUSTOMER SEEVICE & HOSPITALITY

Loved having soundproof suite so one could watch tv and the other sleep!

Nice room, good breakfast

Easy to get to.

Very clean and roomy Staff were very helpful

Customer service was very good. Very clean and pretty hotel. Loved the cookies.

Excellent hotel great customer service

I was very pleased with the hotel. My room was spacious and clean. The hotel staff was helpful and friendly. The breakfast was great — many options and fresh. And of course, the Doubletree cookies were delicious.

Overol a good experience!

I ordered a handicap accessible room. Hilton seems to think that means simply installing one inaccessible grab barinthe bathtub. My companion was unable to shower because it was too dangerous to get out of the tub. The room was freezing. While the outside temps were in the 60’s, the hotel had the AC on throughout and it was impossible to turn it off. We wore sweaters and sat under the covers. The beds and breakfast were very nice and the staff at registry and in dining room were lovely. The hotel is on a busy thoroughfare, no walking possible, but it was an easy drive into town and to a great near-by Mexican restaurant.

Hotel was close to restaurants right in Walton blvd.

Easy check in and room service till 10 pm. The chicken noodle soup was really good and home made.