Overall Ratings & Reviews Crowne Plaza CHICAGO WEST LOOP, an IHG Hotel

Everything was great! Very clean! Nice area! Loved it!

You was the best hotel and really fast service too great house keeping too I really enjoy staying there great meal too enjoy it all just only thing is need a closed in smoking area for guest to block the wind off on side on the front building that just about it other wise it was a great place to stay and enjoy the bed more got great good two night sleep Thank you so much Lenn J Tupper.

Great hotel. Clean, friendly staff, close to activities. Overall a very nice stay. Would book again.

Covers all the bases. Have stayed here multiple times.

The front desk staff was excellent. Our stay was ruined by bed bugs. We were offered another room but decided to leave at 2am.

Love the room the view from balcony was amazing, the service was great location was great I will definitely rebook this hotel in the future

The Hotel was very clean, the staff was friendly and helpful. In a good area where I could easily walk to everything I needed.

Na

Highly recommend

Unusable internet

Good location for us - we wanted train depot access and it is a short walk from there. Very friendly and helpful reception people. Nice restaurant - good food and friendly service. Room was of a good size and clean and updated. Price reasonable. Only concern - couldn't seem to control the temp and fan via the room thermostat. We were chillier than we wanted to be. We would reserve this hotel again.

Parking so expensive

There was cheaper parking within walking distance. Saved $30.

It was perfect for the convention that I had to attend for this past weekend !!

Love this hotel!! Staff is always pleasant and helpful!!! Rooms are clean and smelled pleasant upon entering!! Will stay over and over!!

Convenient and cost effective option for West Loop area.

Great hotel, very nice and well maintained. Great location, right off the highway and plenty of shopping in the area. Views of downtown are amazing.

Overall a great place to stay at. Very nice area with a lot of stores nearby at a walkable distance. Parking price is the only con in my opinion.

Walking into and out of this establishment always smelled very good with essential oil or flowery smell. The customer service was amazing and was a very welcoming environment. The room was very clean and cozy and the view is amazing. There are so many things around this hotel like coffee shops, food, stores etc. I definitely recommend this property for hotel stay! I definitely will be returning back to this property!

Very friendly staff, easy to check out, very nice rooms.