Property needs a bit of updating. Sockets loose and mattresses bit thin. Overall cleanliness is excellent.

We really enjoyed our stay at the Montebello but improvements could be made. The facilities were great, the hotel was spotless, the pool area is lovely with plenty of sunbeds and it's in a fantastic position not far from many bars and restaurants. The beach is only a 10 minute walk. The only downfall was the lack of air conditioning which we knew when we booked. That said we were informed that we could rent a fan but they were all gone everytime we asked. We'd definitely recommend people to stay here and We'd visit again ourseleves.

Lovely location, lovely pool, staff are friendly and rooms are more than adequate wet loved our stay

Excellent value for money .

The bar and restaurant staff make this hotel. Lovely and friendly with decent prices. Am already booked to come back.

My stay was very poor the room we got had a fly infestation and a very potent sewage smell. It took me having to share my medical history, recovering from breast cancer and that my immunity is compromised and therefore cannot risk getting bit as this would result in a hospital stay we were eventually moved to the apartment next door no smell and no flies. I also had to report to reception about a creepy man who stood outside my apartment and stared at me smoking on the balcony until I felt soo scared that I had to go in to my apartment and lock all the doors. This happened twice Reception rang to remind me about the no smoking in apartment policy, one I agree with wholeheartedly but the tone of the caller was very sharp and implied that I was breaking this rule the apartment is equipped with smoke alarms and sprinklers and when I spoke to reception to make them aware of all of this I reminded them that any smoking would be identified immediately and I had not breached this and no alarm was raised I was soo excited to spend the last few days of my holiday in the monte bello as the last time I was there I had been receiving cancer treatment and I was soo glad to be able to come back following treatment and the experience had been awful. I spoke to the lovely Sebastien and explained the whole situation very calmly I am soo disappointed with my experience this time

Great place, friendly staff all round. Food fantastic at fair price. Already booked to go back.

Food was nice Bar staff, reception staff and lifeguard were all friendly

Really enjoyed our stay at the Montebello. Check-in was easy despite having to wait as we arrived a few hours early. The room was on 9th floor and was perfect. The balcony had 2 sunbeds along with dining table and parasol. Shower was lovely although we did think it was only cold water until we realised you need to turn on the boiler in the kitchen area :-) heads up there to any future guests. The location is great too - easy to walk down either steps or slopes to main centre /marina. Taxi back is €4.25 max. Good little grocery shop onsite although a little pricey- there’s a super Dino in Morgan mall which is best place to stock up. Beds- clean and comfortable Room was very hot so we asked for a fan from reception which helped. Pool was clean and sunbeds were plentiful even in half term. Little snack bar was nice for salads chips etc.

I have stayed at the Montebello for a number of years now. The staff are always informative, welcoming, friendly and if I am honest a major reason why I keep coming back. Tracy and Sam, thank you for always being so happy, you always managed to make each stay better than the last.

Great

Great property. Excellent service and friendly staff. Close to shopping and restaurants. Walking distance to harbor. Unfortunately, very noisy at night from the nightlife in town. However, if you close the window, you don’t hear it. I will go there again.

Great apartments in a great location. All the staff, particularly the reception team, were welcoming, friendly and helpful. Free WiFi which was fast and reliable. No air conditioning but you are able to hire fans. I would definitely recommend Servatur Montebello.

Ok a few too many steps for me but to be fair overall very good the service was brilliant . The receptionist Fran was amazing the clears were lovely. Yes i would and will go back soon.

Nice hotel and adequate for a weeks stay. It’s quite far up the hill so it was necessary to get a taxi up (€3.85). Pool Bar has all you need food and drink wise and reasonably priced. I would definitely stay there again.

Our stay at this hotel was amazing! We are definitely staying here again!

Absolutely fabulous hotel, spotless, friendly staff, lovely big balconies with sun loungers, table & chairs/parasol, comfy beds, and pillows, everything was provided for a relaxing holiday!

Excellent hotel

Nice room which had everything we needed. Good view from balcony. Close to beach and shops. Not great if you struggle with steps but I’m sure most of the accommodations in Puerto Rico are the same. My only gripe, which is not the fault of the accommodation, is that the people on the neighbouring balcony were smokers and the smoke wafted onto our balcony and filled our room.

4th stay, not disappointed. We choose studio rooms and for us perfect. Service great. Pool lovely (and warm!) looking forward too next visit