Traveller Reviews Servatur Terrazamar Suite & Sun Suite
Number of reviews per page
20
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40
Top reviews
Leighann
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One of the best hotels i have ever been to, great big swimming pool, massive verandas, the staff are amazing, happy, helpful, understanding, nothing was a bother to them, cant wait to go back to this hotel.
Barry Stephen
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Lovely hotel, clean all the usual amenities plus a massive balcony close to the centre but not to close that the music keeps you up all night
Daniel
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Unbelievable property first time visiting, would recommend to anyone I will definitely revisiting in the future. Only 1 downside was blood on one of the unused bed sheets that never got changed even though cleaners were in every day. But the rooms were huge especially in the Royal with a large balcony that catches the sun all day long. Beautiful views looking down the valley towards the sea! 15 minutes walk to the beach. And perfect location bang across from the shopping mall and shopping centre which both have loads of food and drinks places.
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Karen
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Greeted by friendly reception staff, lovely and clean reception area and all outside areas were well looked after.
We had a premium room on floor 1 and was lovely...maids cleaned room virtually every day... back gate was great as only short walk to shops, bars and restaurants definitely will be going again
Claire
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Perfect location, close to everything. Huge balconies with sunbeds on that get lots of sun.
Katy
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Good hotel, the staff were all excellent. Breakfast could have been better especially with the gluten free options. Rooms were always clean. The pools were well kept and was always easy to get sun beds.
Phillip
Friends and Family
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Nice hotel built into the side of a cliff. It’s clean and well maintained, if a little dated. The rooftop pool is excellent and has lovely views, the bar is also first class and well priced. Rooms are dated, aircon wasn’t working but other than that it was comfy.
Jamie
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great stay.Terraces were big plus.
Stsff were vary helpful
Paula
Friends and Family
6.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Verified traveler
10.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
emma
Leisure with Partner
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy.
We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy!
However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show!
We even tried the pool area at the Terrazamar and that was noisy too.
Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
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Natalie
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Gary
Friends and Family
10.0
/10
Reviewed 139 week(s) ago
Hotels.com verified review
All good
Very clean
Very friendly
Philip
Leisure
10.0
/10
Reviewed 152 week(s) ago
Expedia Group verified review
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.
R
8.0
/10
Reviewed 154 week(s) ago
Hotels.com verified review
Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
Debra
Leisure with Partner
10.0
/10
Reviewed 177 week(s) ago
Expedia Group verified review
The location is ideal and the balconies are massive.
Nicola
10.0
/10
Reviewed 184 week(s) ago
Hotels.com verified review
Great location, nice room, fantastic balcony
John
Friends and Family
10.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
First time staying at the sunsuites and we thought they were great .Amazing balconies , rooms spacious, close to centre and a short walk to beach , enjoyed it so much already booked for next year .
Verified traveler
8.0
/10
Reviewed 206 week(s) ago
Hotels.com verified review
Great hotel, staff were fantastic. Pool areas were perfect.
Our room was a little bit tired looking. We thought all the rooms had been refurbished, our one was not.
Will stay again though.
ROBERT
8.0
/10
Reviewed 213 week(s) ago
Hotels.com verified review
I enjoyed my stay there the hotel itself is fabulous and very clean everything at your doorstep for people going first time you pay extra for aircon and tv