Friendly helpful staff. Quiet comfortable rooms

Great hotel and spacious room

We stayed at this hotel for a week while attending a conference in Helsinki. The hotel provided a nice breakfast every morning, and I also used their pool and sauna. The staff were very friendly and helpful. I highly recommend this hotel for both business trips and family vacations.

Nice clean updated rooms, nice bathroom and a comfortable bed. Restaurant ala carte and breakfast buffet are very expensive, good, but the price doesn’t justify the quality.

Very modern, clean and comfortable hotel. The lobby has lots of seating, the restaurant is very good and the staff are friendly and helpful. Our room was spacious, the beds were very comfortable and the sheets were quality. Bathrobes and slippers are provided as well as a mini fridge, bottled water and tea/coffee making supplies. The bathroom was very large and the shower may have been one of the best I’ve ever had!

Really enjoyed our stay at the Crown Plaza, which was a bolt on to the end of a wider Finland trip, and spent a few days in Helsinki. Hotel was great - nice spacious rooms (for family of 3) and really good gym/pool facilities which we utilised. Staff friendly and help and we had breakfast there, which again, was a really good selection from cold meats and cereals, through to hot buffet. We looked ahead via Hotels.com which ended up a lot cheaper than buying on arrival. We have toyed with the location prior to the visit ie do we go for the Radisson by the station or here - in reality, it was a 15min walk from the main training station but once we found the tram maps etc, it was a 2 min walk in either direction (plus is also similar walk to metro station) and when having a day public transport pass, the location was super central and convenient. Same with the airport, as we had a day pass, it meant we could tram to the station, and then pick up the I or P train straight to airport, all on the same pass. It's right next to the park, so was able to enjoy a lovely run around the lake & olympic stadium, and is clearly marked out for runners/walkers too. Little tip would be to sign up for the IHG prior to arrival, and I had it historically from work, but it just enabled some benefits like early check-in which was really useful for us. We definitely recommend the hotel to other families or couples looking for a stay in Helsinki.

Very comfortable hotel with good restaurant and very pleasant and spacious reception area. Bedroom and bathroom were clean and roomy. Only shortcoming was that there were no drawers. Hotel is on the main Mannerheim Avenue with 3 tram routes running to city centre. Or it is half an hour level walk to city centre. Some attractions such as the Rock Church are within walking distance. Lovely wooded park and lake across the road. Good buffet breakfast with ample choices.

Central locations and very walkable to museums, libraries and ferries

Front reception not very helpful in anything at all Safe was broken We had event in city and they had no idea about it so poor

Excellent customer service

Great facilities, easy check in process and Merlin was amazing. Thank you for a great stay.

Good high quality hotel

Good experience overall!

Staff very professional, Good breakfast , comfortable room

Great gym.

Although we only stayed for two nights, we absolutely loved our stay! The room was wonderful, we really enjoyed the comfortable bed and the heated floors in the bathroom! In addition, we very much enjoyed the hotel breakfast spread. If you are looking for a hotel that has an amazing gym, then this hotel is a must! The gym was an actual gym that had every single piece of equipment and weights. Next time I’m in Helsinki, I will definitely stay at this hotel.

It was amazing and really good location, staff were really helpful

Neighbouring rooms were very noisy until midnight, only one coffee pod in the room, no nice treats such a pillow mist etc as you find in other Crowne plazas, they do. It use “This works” brand.

Great gym, quiet room, great vegetarian choices.

The only complain I have is the breakfast food. The choice is too small and so fruits are caned fruits.