Holiday Inn Express & Suites PELL CITY by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites PELL CITY by IHG, an IHG Hotel
8.6
Very Good
From 461 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.4

Service and Facilites

9.0

Traveller Reviews Holiday Inn Express & Suites PELL CITY by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Jaida
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service
Diane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Breakfast was fairly standard. Coffee was good. Bed was ok a little hard for my preference and a little high off the ground, and hard to get onto, I'm 5'2" beds seem to be designed for someone 6'
Hugh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The beds are very comfy and the room was very clean. The air conditioning worked great in our room since it was scorching hot outside. Once we checked in we did not want to go back out so we ordered pizza delivery. We would stay again.
Kiersten
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a family of 5 with 3 kids and 1 baby. We checked in around 9 pm got to our room and it was pretty hot. We gave it time to cool off about 2 hours but it just never got better. I finally decided to call the front desk around 11:00 and by 11:30 we were in a MUCH cooler room. The staff was great and very accommodating.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean quiet and I felt safe even though I don't usually staying away from home. The staff was courteous and professional .
Ashley
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel was very clean & comfortable. The staff was friendly & welcoming. Continental breakfast was delicious & offered a variety. Rooms had refrigerator, coffee maker, microwave, & iron. The toiletries they offered were Dove products!! Pool space was clean & well kept, same was the parking lot. Overall, I enjoyed my stay and plan to book again.
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Kelly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

While it was conviently located it was in a high traffic area and that made it a bit more noisy. Staff was friendly the room was clean and we enjoyed our overnight and woke up refreshed. also Breakfast was very good
Nat
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tara at check in was amazing. The lobby is clean and well kept. Our first room was a non smoking room that wreaked of smoker smell. We were then moved to a second larger room, however the toilet was broken and the air conditioner had a repetitive loud squeak. Due to the broken toilet we were moved to a 3rd room. This room is what was expected all along. Clean, properly working toilet, and normal sounding air conditioner. Thankfully Tara at the front dest was extremely accommodating and helpful throughout this arduous process.
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Raymond
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was amazing quite and had plenty of places to go to eat nearby I would stay there again only downfall it didn't have an elevator but other than that excellent...
Lewis
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice room, clean and decent breakfast! Was in town for Softball tournament so breakfast was a MUST! Kids had a blast in the pool!
Shermaine
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great stay
Ken
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean
Deliana
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good stay
Lisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was woomy grandkids loved the lobby area I will stay here again
Suzanne
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

On check in, front desk was welcoming and professional. Checked in and room was clean and nicely appointed. Centrally located near the interstate.
Tommye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Enjoyed our overnight stay while traveling
Lisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We were there for the race. They were excellent, well prepared and we were well fed before hitting the road home.
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Convenient location. Staff very helpful. Good breakfast.
Linji
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not maintained well
Mark
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location was great for the race
Number of reviews per page
20
40