Overall Ratings & Reviews Holiday Inn Express NORWICH by IHG, an IHG Hotel

First time people and Manager were brilliant

Extreme helpful front desk stop.

I recently stayed at the Holiday Inn Norwich and had a fantastic experience! The hotel exceeded my expectations in every way. The room was comfortable and clean, the staff were friendly and helpful, and the breakfast was absolutely delicious! The variety of options was great, and everything was freshly prepared. I'd highly recommend this hotel to anyone visiting Norwich. Overall, a great stay with excellent value for money. Absolutely recommend this for short stay"

All good 2 minor things, no yoghurts at breakfast and dining room chairs make a horrible noice when people move them ( as I say minor things) Everything else very good Nice breakfast plenty of choice Rooms fine Location fine

Lovely and quiet location. Good for buses into city centre. Comfortable bed and clean.

We stayed for one night. Staff were really nice and attentive. Very clean throughout. Lovely abundant breakfast but I wouldn't recommend the scrambled eggs. Overall it was a good experience and we will return.

Nothing further to add

Excellent stay, friendly staff, good breakfast choices, very clean bathroom and room. Big comfy bed and choice of pillows. Could do with a safe in the room. Good location with easy access to local buses to city centre & further afield. Asada on the doorstep for forgotten essentials & snacks.

Comfort bedroom with good condition, will visit again.

All good, nice staff at reception and at breakfast, room good, breakfast good great choice

Great value accomodation, really kind staff

The property needs painting as most of the woodwork is chipped and damaged. The air con didn’t work and there are no windows so the room was hot smelly and uncomfortable

Clean comfortable, close to our evening out and able to get a drink at the bar late night. Breakfast included in the price… can’t fault it really.

Good overall. Nothing negative to say

Very clean, all the basics covered. Breakfast was ok but the area where is ess presented was very small and just not enough for the guests; we were all kind of falling over one another. The staff were friendly. The main issue was there bed. I am a side sleeper but don't like a soft mattress but this one was little more than a board with a sheet over it, making it really hard to sleep and leaving me feeling bruised in the morning. No idea how procurement department could arrive at purchasing this.

We had a great stay, staff were friendly and helpful, room was very spacious and clean

Nice stay

Woken up at 6 with a gym class going on next door

Hotel is clean and new

Stayed one night only. Friendly welcome received on arrival. Room was spacious and very clean. Shower was powerful. Breakfast choice and layout was ideal for our needs. Overall a very pleasant stay. Thank you HIE