Holiday Inn Express NORWICH by IHG

Explore Holiday Inn Express NORWICH by IHG
8.0
Very Good
From 867 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

7.8

Service and Facilites

8.6

Traveller Reviews Holiday Inn Express NORWICH by IHG

Number of reviews per page
20
40
Top reviews
Julia
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff extremely pleasant and helpful. Very friendly and courteous. Room was spacious and had air conditioning which was a welcome addition as we were there during a heatwave! We found the bed very hard and most uncomfortable. The bathroom was clean and with nice toiletries. I cannot recommend the food. The menu is quite small. The food is poorly prepared. My husband had chilli con carne which was clearly microwaved and quite bland. I had a Caesar salad which I could not eat as it was swimming in so much dressing. I was offered a replacement but it really put me off so I declined. This is a budget hotel and unfortunately because of the bed and the food I would not stay here again.
Read More
Alga
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very good Breakfast Friendly staff at reception. Especially one at kitchen she was really friendly and helpful Air conditioned room Very good for price
Claire
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed here as a family of 4 while visiting the north Norfolk coast for the weekend. We found the accommodation very good and perfect for our needs. Room was very clean and cleverly laid out. Air conditioning was a bonus as it was very warm during our stay. Breakfast was very good too. And parking wasn't badly priced at £5 per night. Would definitely stay again. We only stayed one night, but all the staff we encountered were very pleasant.
Read More
Ciana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Air conditioning was great during the heatwave, all staff were friendly especially during breakfast which was included.
Andrea
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The air con was down everywhere except ( luckily!!) on our floor. The hot weather and lack of aircon made the public areas really warm. All the staff were really excellent!
Judith
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Would recommend.
JONG HOO
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was really nice to stay
Eduard
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beds were uncomfortable and the room was very hot with no air conditioning
Scott
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Convenient and cheap, but impossible to cool room even in a very cold May. Staff were very pleasant, breakfast was good, beds were comfortable and shower was reasonable. Unfortunately you couldn't open the windows and there was no AC, only heating/fan, so despite us going in a cold snap in May the room was far too hot to sleep comfortably, it wasn't helped by having very thick duvets. Might stop here again in winter but certainly no in summer
Read More
Imelda
icon-Family
Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room clean and a good size. Staff who I saw were all helpful and pleasant. Breakfast was varied and good.
david
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean room good breakfast
gill
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good breakfast
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Absolutely no problem with this hotel. Excellent location for us. Clean room, good beds, and plenty of choice for breakfast. Would quite happily stay again.
Steven
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff was friendly and helpful and the breakfast was excellent.
Suman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice and clean. Staff members are very kind and helpful. Rooms are spacious, clean.
Graham
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Have stayed in a lot of Holiday Express hotels and have to say this one was the best excellent.
EMEL
icon-Family
Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Overall, it was a nice hotel. The property was generally clean and well maintained. However, we think the bathroom could use some renovation. The hotel is a bit far from the city centre, but the parking fee was quite reasonable, which was a plus. The breakfast was slightly below our expectations. Based on the reviews, the hotel was rated as “top rated” which naturally raised our expectations. We honestly couldn’t understand what justified that rating. We’ve had quite a lot of hotel experience across the UK, and I would say this was one of the more average breakfasts we’ve had. That said, all the staff were friendly, welcoming, and hardworking. I would especially like to mention Valerie and Emily😇 They were absolutely amazing and really made our stay more enjoyable. Thank you!
Read More
Catarina
icon-with Partner
with Partner
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very small hotel parking, which charges £5/night. Much larger car park next doors. We had a very slow check in with the receptionist doubling up as a waiter whilst trying to check us in (????). Room was ok. Toilet very low and leaning to one side. Beds comfortable. Apart from a few kids running up and down the corridor in the evening, the night was very quiet. Breakfast was a buffet, which was nice. This includes a cooked breakfast. Would we stay again? Not sure. We wanted to go to the Norfolk Antiques Fair, so the hotel is not far from the show ground. If you’re looking for a centrally located hotel then this is not the hotel for you.
Read More
Suzanne
icon-Family
Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Breakfast was good. Plates could be bigger .(dinner plates not fea plates)
Sue
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great place to stop overnight or for longer stay,lovely and quiet, rooms were spacious and warm with air conditioning if needed. Service was excellent as was the free breakfast next morning 😊 The only disappointment was that you have to pay £5 to park the car overnight☹️
Number of reviews per page
20
40