Holiday Inn Express & Suites LITTLE ROCK-WEST by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites LITTLE ROCK-WEST by IHG, an IHG Hotel
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

Traveller Reviews Holiday Inn Express & Suites LITTLE ROCK-WEST by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Katrinka
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We love the room darkening blinds! We visit family there and this location is VERY convenient for us! And the breakfast is great, too. Only need breakfast until 10 or 10:30 am on Saturday and Sunday. Our room was marked as a smoking room even though the front desk staff reassured us the entire hotel is smoke free which is what we like.
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Hannah
icon-Business
Business
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I will start with the pros of this hotel: - Safe, well lit parking lot - Clean, no bugs, nice amenities like the pool - Location is great, very quiet Cons: - Per the Expedia listing, this hotel was supposed to have baby cribs available for free if requested. I did request one and put it in the notes during my booking, but the lady at the front desk said they did not offer them and didn’t see my note from the Expedia booking anywhere. - The $50 incidental charge that was incurred upon check in was a surprise to me and the only explanation given was that it is “in case you come down to the lobby to get snacks” and that the charge would fall off. I am not sure when it will fall off but I will be watching to make sure it does. This might be normal at most hotels though, I’m not sure. - The air conditioning unit in our room dripped condensation continuously which caused the carpet underneath it, in an approximately 2 foot radius, to be soaking wet. When we got to our room, I walked to the window to look outside and immediately soaked both of my socks by stepping on the floor in that area. The carpet around the big wet spot felt dry and crusty like it had previously been wet and then dried out. It continued to drip all night when it would shut off. Since this was only in one corner of the room, it didn’t bother us or affect our stay other than just having to avoid that area of the room. We had already settled in with a toddler so it wasn’t worth it to try to change rooms.
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Scott
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property—staff great
Celinda
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean! Pet friendly! Friendly staff!
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a nice stay
Ketzie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No issues. We arrived late and left early. Gym needs some work but otherwise great stay.
chad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had no issues and the room was very clean. Staff was super friendly and helpful.
Shawna
icon-Business Family
Business Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was very clean and nice
Shannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very clean and spacious! Enjoyed the stay
Stacy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Had a unruly guest and the lady at the front desk gave my wife attitude when she complained. The guest had to be arrested. Really unprofessional.
Alexandria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property has very friendly staff
Bonnie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good place for a good rest
Shaneka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient.
Katrinka
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Loved the blackout shades. Nice, spacious rooms and clean bathroom.
Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

nice place to stay! friendly staff
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
Fred
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Leonardo
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy parking. Very comfortable rooms. Property was clean. Location convenient to food and eateries. Will be back
Cynthia
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy access to property.
Lucas and Janiece
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was courteous. Pool had too much chlorine.
Number of reviews per page
20
40