Overall Ratings & Reviews Holiday Inn Express SYRACUSE AIRPORT by IHG, an IHG Hotel

Great overnight stay for early flight. Excellent location so close to the airport and several convenient places to eat.

It was close to airport

Everything was fantastic only thing that needs to change are the beds they are way to hard and uncomfortable.

There is no sun loung or spa that it claims online the pool is hot and dirty and I would have went else where for this amount of money if I new they have nothing they claim they do online

Room not particularly clean. Microwave not useable. No coffee stocked in the room.

Shenny was helpful.

Close to airport

Nice

The hotel’s connection to the airport was our primary motivation for staying there. Have your contact information for the airport shuttle available in advance.

It was very noisey with some of the guest on 2nd floor above me. Made getting up early very difficult for morning flight.

The hotel was having a new roof put on and it looks like they have been investing money into the hotel. I stayed for two nights and would recommend it to others. The breakfast was a nice way to get the day started.

Front desk person was very pleasant and helpful with checking in and setting up a shuttle to the airport for the next day.

Property was beautiful staff was so nice and breakfast was absolutely awesome so many choices .

The room and property were well appointed, clean and cared for -- we would stay at this hotel in this location again in the future.

Friendly staff… like the park and fly with shuttle service

I checked in late at night, only to be awoken before 8 am by loud noises. I looked out my window and realized that my room was directly under demolition. When I went outside to look, I saw that the demolition was only in that corner of the hotel and I should have been placed in any other part of the hotel. Front desk and another office staff member couldn't have been less concerned. I have written to the manager and hope to hear back. Pretty sure what they did was illegal.

The bed was extremely comfortable!

We had to switch rooms due to the shower not draining. Breakfast was shut down for awhile and the lady that closed it was a little rude.

Nice property very close to airport

friendly staff