Overall Ratings & Reviews Holiday Inn Express & Suites ONTARIO AIRPORT by IHG, an IHG Hotel

Things looked fine..but there were a few functional things that could be improved. The bathroom outlet did not work The chord to the phone was broken & rigged to work The cable in the rooms was out half of my stay. Staff was great & very friendly. I would stay here again, even given the issues..they were able to be worked around.

Was nice a relaxing

I spent 4 nights at this property and was absolutely pleased with my stay. The building is modern, and everything is impressively clean from the public areas to the private rooms. The bedroom and bathroom were spacious, comfortable, and spotless, creating a relaxing experience. I would recommend this hotel to anyone visiting the area and would stay here again.

No offers for food, drinks etc. Breakfast was cold, staff was not friendly other than the cleaning staff. Felt old walking through the halways, dark damp smell.

Great facility, great breakfast, poor phone connection - even with WiFi and AT&T

Very clean, friendly staff and it’s in a decent area.

It was nice.

Very nice property and super close to the airport. Staff let us check in early which was extremely nice and unexpected. Coffee bar 10/10!

The things that really stood out were how clean the room was. You could really see and smell that it was sanitized. The other thing is the hot water and pressure in the shower was amazing!! Breakfast was good. We never had any issues with parking. Staff were friendly. Would stay here again.

The place was comfortable and convenient; staff are warm and friendly ☺️

Nice place to stay

We felt at home

Expedia booked a room in Ontario Canada, not Ontario, CA. Then tried to charge $130 to change the booking.

Great clean hotel with excellent staff. My family and I had a great night at this place.

Property is good. But I was disappointed bec I was given a handicap room the bathroom, mirror is so low had to bend and stoop to use it. Had to removed the shower bench in the tub.

This was my first time staying at this property and it was excellent! I was traveling here for business and its location was perfect for my needs. Next time I'm back in town I will stay here.

I had a great experience at the Holiday Inn in Ontario. The room was very clean, quiet, and the bed was incredibly comfortable—perfect for a good night’s rest after a long day. The staff was friendly and helpful throughout my stay, and check-in was quick and easy. I also appreciated the complimentary breakfast, which had a good variety of options. Overall, this hotel provided everything I needed for a relaxing and hassle-free visit. I’d definitely stay here again.

We came into town for 1st time for our youngest grandsons 1st birthday. The beds were the most comfortable I’ve been in forever in a hotel. Breakfast was great Monday but all other days was mediocre. Pool and hot tub were warm and clean (we were there 2nd to 6th during colder days) loved the area and convenience. Will always use this hotel when we come to visit them!

Needed a quick, convenient overnight stay for a family wedding. Location was great and the hotel seemed brand new; clean, spacious, good staff.

The facility is nice and clean. The breakfast is good. Nathan from Reception is very helpful and friendly.