Breakfast was great, beach access excellent

We were very satisfied with the hotel. We also received an upgrade to the Penthouse, which was very good. In addition we had another room on the top floor directly to the beach. The hotel provided lots of complementary drinks, fruit and sweets in both rooms. Only negative was two of the staff in the breakfast room. They looked like they had very bad days at work, not friendly service at all.

Very friendly staff and Management all very good

Vue spectaculaire, personnel très agréable et toujours prêt à aider avec des informations et excellentes suggestions. Service très efficace. Le grand problème est pas de stationnement pour la voiture, très très difficile à trouver un parking.

We loved the stay and enjoyed the hotel amenities. The staff were very friendly and helpful.

Location and facilities were great although quite noisy at times. Staff were all lovely and willing to help in any way they could. Staff came to the beach a few days giving watermelon and drinks to everyone that wanted it which was a nice touch. Rooms were good but not 5 star with broken tiles and room cleaning was erratic ( some items replaced some days and not others)

Really enjoyed our stay here, the hotel and room was immaculate condition. Shame the pool was a bit too cold at end of October but made use of the warm indoor pool and jacuzzi. Breakfast had a great choice and staff could not have been more friendly. Highly recommend. Only downfall was our room was supposed to be full sea view but more like partial sea view from first floor as part of hotel building blocked the majority of the sea view from our balcony.

Overall aan excellent stay. Quite impeccable. Two things however for a 5-star hotel, there should be parking facilities options. We are left own our own. Options could include an underground garage, possibly off valet parking (with a fee) or at the very least, clear indications with maps of the locations of paid parking lots. Second thing, again a 5-star hotel should have either freshly squeezed orange juice or at least pitchers of none-concentrated OJ. Certainly not pale OJ from a fountain dispenser.

Excellent place. Great location, walking convenience to everything needed for the nice vacation. Beach, water activities like paragliding and jetski, dining, bars, tours, old town, shopping, etc. The hotel itself is well maintained, great service and useful amenities at the hotel itself, like pools, deck, spa, dining and cafe. Will consider staying there again.

Fantastic hotel! Definitely recommend. The beach is only steps away, and pretty much near everything.

Need to work more on room cleaniness. Found hair on bathroom shower head pipe and hair dryer not powerful enough.

Beautiful hotel with three pools, excellent breakfast buffet, top notch service

Ocean view.

Very good overall

Parking: For those of you with rental cars, there is no parking at the hotel and no parking space available in close vicinity either. Closest paid parking is 20 minutes away. Service: Its a mixed bag. Very friendly staff, however we wanted to extend our stay with one night and unfortunately there was a mix up. We eventually solved it, but the inconveniece of discussing the issue with the staff took several hours (and made us uncomfortable). Otherwise very attentive and friendly staff overall.

Hotel is a bit outdated and unfortunately a bit noisy. Staff is friendly. Breakfast buffet is big and fresh.

Great location and staff.

The breakfast is incredible. There are so many options and great quality!! The view is second to none. The area is perfect for beach, walking to the Port etc. There are great places to eat in the hotel and very close . It was a wonderful vacation!

Very nice spot, and great stuff specially Eva and the young guy I think his name is Tomas ! Very helpful

It's a great location, highly recommend, quite and in the middle of live of this beautiful city Retimno. Great shopping, beautiful long beach with sand and warm water. Beach is just 1 min walk and it's really close, we went swimming in the early morning and late everything for sunset. Beds are good. Room is quite big and you find there everything to dry your swimwear. Only teakettle in the room was missing. Food in the hotel is ok, we had only breakfast, but around there are plenty of taverns, bars, coffeeshops, and supermarkets with fresh fruits and good prices. Next i stayed in Agia Pelagia, it's terrible. Rethymno is really great place for great holidays