Staybridge Suites LONDON by IHG

Explore Staybridge Suites LONDON by IHG
8.2
Very Good
From 999 reviews
Cleanliness

8.4

Room Comfort

8.6

Service and Facilites

8.6

Traveller Reviews Staybridge Suites LONDON by IHG

Number of reviews per page
20
40
Top reviews
Laurie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed was very comfortable, kitchen area had everything we needed.
Todd
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room. Clean and spacious
Susan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

everything was good
Lisa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was very clean staff are amazing really enjoying our stay here 😀
Tracy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk staff was super friendly and helpful.
Mildred
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

yes A young gentleman really helped my husband who is partial blind to pick out his food . I wasn't there I was feeling a lot off . . Thank you to the staff
Zhiping
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There were no clear or proper instructions provided for connecting to the Wi-Fi. At around 10:00 p.m., I tried calling the front desk multiple times but no one answered. On the same night, several hockey teams were staying at the hotel and were partying until 2–3 a.m., and the noise seriously disrupted our rest.
Michael
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The double room was clean and very spacious.
Jenn
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff at check in was very friendly. Clean room and comfortable bed. All good!
Pauline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff. Fast and easy check-in. We had a 2 room suite which offered plenty of room for 4 adults.
Ashley
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Both mornings we went down at least 30 minutes before breakfast ended only to find there's nothing left. We asked them to give us some more batter so we could at least make a waffle and they said that the person who's in charge of breakfast leaves 30 minutes before breakfast ends. So whatever is out there is out there and basically fend for ourselves. Not impressed.
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Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Front walkway not shovelled, garbage overflowing, complimentary coffee had zero cream or milk. Numerous dirty cups and spills on the counter. One operational elevator, no towels at the pool. No bedding for the pull-out. Breakfast was weak.
Rachel
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was great; very accommodating, friendly, and professional. The room was very clean except there were a few suspicious leftover hairs around the tub. Unfortunately, the jetted tub’s jets didn’t work and it had a leaky faucet when I was filling the tub and it didn’t stop. Therefore, it was quite noisy through the night and they didn’t have maintenance working to fix it. Also, the stove top isn’t straightforward to use so I just ended up using the microwave. The pool isn’t very big, so if families are using it, be prepared to share your space. The pool water isn’t warm either so don’t expected a heated pool. Overall, the stay was good, but be careful booking a room with a jetted tub and don’t expect an amazing pool or super easy stove top.
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Amelia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was messy. Under the bed/couch were absolutely disgusting. Dirty dishes in the dishwasher. There was a gross cucumber piece in the elevator for two days.
Dan
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean staff are excellent We will be booking next time we are back in town
Brad
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Support lacking from staff
Brad
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Check in was terrible staff at front desk change policy’s by the minute had breakfast got sick last night car broken into lost hundreds told staff they really did not care
Diamond
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great jacuzzi tub in room! Breakfast was okay overall, could possibly have a few more hot options out.
Diedrich
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are spotless and beautiful. We dont want to leave
Audrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent room. Breakfast was decent. Snacks are available at a fee, and water bottles are free at the front desk. The pool is not heated and was virtually unusable, but the jacuzzi tub in the room made up for that. Would absolutely stay here again.
Number of reviews per page
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40