Overall Ratings & Reviews Country Inn & Suites by Radisson, Savannah Airport, GA

Hotel was nice, but elevator was broken and the only room available was on the 2nd floor. They didnt offer any compensation, other than offer a free cancelation. We opted not to change hotels as we were tired. But we were tired people who had to haul our luggage up the stairs.

The staff were friendly and efficient. The rooms were nice and spacious. The only complaint is how thin the walls are , you can hear everything. Otherwise a good stay for a wknd.

Awesome hotel very clean and roomy.

Not the hotel’s fault, but was called to let us know that they’re elevator did not work and that we had to find a place in the middle of the night

Clean and front staff nice

Not enough food for breakfast

I didn't like that we were told when we checked in the elevator was not working. The pillows in our suite was too soft no support at all.

The elevators were not working and the Air Conditioning was very noisy.

Our room was great , clean and very comfortable bed . Was disappointed in the pool and hot tub area. Very gross, out dated dirty

Front desk was friendly and helpful. They went out of their way to make us feel welcome. This hotel was convenient to the airport. We were at the rental car return in 5 minutes.

The hotel could use some improvements with their amenities. The elevator did not work, available parking spaces were limited and the room and bathroom door in our room were not easy to close due to some sort of alignment issue or bathroom countertops being too large.

This place has always been great

A customer service rep wasn't accommodating

Stayed there because it is near airport. They offered shuttle service. Staff very helpful, clean and comfortable

We arrived around 1 am , immensely exhausted and greatly relieved to be greeted and helped by the gentleman on duty night of June 16th. And then helped again morning of June 17. Elevator was broken both days but at 80 years old we appreciated the help the staff gave us. Highly recommend.

It was exactly how it was represented. They were very accommodating, there was fresh cookies for all to enjoy and a free breakfast. That was amazing. Highly recommend.

The elevator didn't work. The air-conditioning was loud, there was a large puddle of water in the floor (that soaked up a large bath towel), the bathroom floor was dirty, they charged my credit card 2 charges of $100.00 that I had to call & ask the card company to dispute, I asked for a receipt and they said they couldn't give me one.

The positive: it was updated with nice style. The negative: the staff. We arrived and the men behind desk was extremely rude had an attitude the whole time. He proceeded to tell us that the elevator was not working properly, that we could get in but it could get stuck it was at our own risk. He gave us a room on the second floor and when I asked if he didn’t have anything ground floor he answered in a very bad manner that if he had he wouldn’t have gave us second floor and immediately ask us you wanna go somewhere else and give us the documents. I’m Jen I asked would we get a discount since this it’s an inconvenience..he look us up and down and told us “we don’t do that”! “You want it or not” elevating his voice volume!! His attitude continued. Cleanness: the shower had black mold and it was dirty. The night stand had something sticky. I’m he whole room smelled very weird. The jacuzzi water was dirty looked like brownish. The breakfast was ok but luck in variety. If you stay here to go to Savannah you should know you are pretty far about 30 minutes. In the past two month I have stayed at about 7 hotels (big and small) I’d never ever been treated so poorly!!!!

Elevator was out for the majority of our stay. Giant cockroach in the bathroom.

The elevator broke down and that was an issue because we stayed on the third floor and my husband couldn’t climb the stairs due a leg injury. The elevator was fixed but the doors stuck later and we were trapped in it for a short while. The staff was not as helpful as they should have been. The pool and Jacuzzi not well taken care of, it looked different and new online. Overall, I probably wouldn’t stay here again.