The air conditioning didn’t work. I used to stay in this hotel and some parts of the hotel seems to be a little old and not well maintained. Staff is helpful but the level was higher 3 years ago. I would definitely stay again for location and price

The shower water flow was small or narrow. No pressure. The hotel has great views but I wouldn’t rate it a 5 star hotel

Had a great time on my mother and daughter trip to Madrid. Thank you.

Great place! Thank you for all your help and making us feel welcome!

Excelente ubicación precio y trato de el personal

Excellent stay and services. Very clean and very central to all locations. Away from crowds and city.

Big room, clean, beautiful.

The room was super small, I booked a twinroom for three adults and they end up giving me a small room and they put an extra twin bed but it was not space at all for anything, I requested a bigger room but there was none available, also the price was going to be the double.

Excellent hotel, great location. Clean room. Would recommend it

Great hotel! Nice and clean rooms!

The room was spotless, the staff super nice as always. Always a great stay there!

Beautifully laid out and insulated room and very comfortable bed. Gym probably needs a facelift

Hotel room was beautiful and clean. Staff were very nice.

It’s not great that for a 5 star hotel where they advertise a spa, you actually have to pay €30 per 45 minutes of spa time and another €2 for a shower cap!!

Es mi hotel de Madrid en el cual me quedo cada vez voy a Madrid. Si bien está lejos del casco histórico y lejos de comercio central es un hotel fantástico. Excelente relación precio calidad.

Besides clean room, staffs, amenities, the location is great!

This hotel is great. We came from Abu Dhabi, so we know about luxuries a hotel can provide. Eurostar gave us everything we needed from breakfast in the morning to coffee in room.

Excellent

Fabulous, great restaurant

Nice and clean, only that I don’t like it .. the peoples greetings you only smiling to peoples wearing coats… lol like us they just looking of us like surprise stay in they hotel.. don’t judge people from they look! Some time the regular people has a lot more than they look good but used credit card hahahshaaaa but the rest all this hotel is good 👍 I like it