County Hotel Chelmsford

Explore County Hotel Chelmsford
8.0
Very Good
From 472 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.4

Service and Facilites

8.6

Traveller Reviews County Hotel Chelmsford

Number of reviews per page
20
40
Top reviews
Charlotte
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a lovely 1 night stay at this hotel. Immaculate room with the most comfy bed. Lovely bar and restaurant downstairs. Great location, 10 minute walk into town. Would highly recommend.
Paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The heating wasn’t working for some reason but the staff were amazing and moved me rooms very quickly and made sure I was very cozy! Staff are amazing!
Angela
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Upgraded to an ‘accessible’ room. This would not be easily ‘accessible’ to a disabled person- the shower was in the bath (though there were adequate rails and handles in the bathroom) and there was nothing particularly helpful in the bedroom. This was bland and bare but for one picture, and All the mirrors were in the bathroom! The room was clean enough, but the was mould evident around the bathroom windows. The staff were lovely at reception and in the bar. The member at breakfast time needs more training. He was inattentive (didn’t offer coffee) and seemed keen to end the morning’s duties in the dining room.
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Mitchell
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was very clean and the staff were very welcoming and accommodating.
Kevin
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel - helpful staff - especially Emma!
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room (although dated) was spotless. There was plenty of room, the bath was gorgeous, and we loved the addition of cold milk in the fridge. The radiator and aircon suddenly made strange noises in the night, waking us a few times.
Ros
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room and bathroom were exceptionally clean and the bed/bedding very comfortable.
Cory
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Maze
Jane
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Old and tired. Got phoned by reception 5 minutes after check out time. Massively overpriced for the facilities.
Rajdeep
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff are supper helpful
Cate
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Quaint charming old hotel with modern upgrades to much of the building. The breakfast looked great but did not have. Staff was outstanding, very friendly and helpful.
Michelle
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Always a pleasure to stay this time u was nervous as I was in the annexe but the ground floor room was modern, comfortable and had air con/heating
Anwuli
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

friendly
Ben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very comfortable stay, and the lady serving Breakfast Chris couldn’t have been more friendly and helpful. A great place to stay in the area
Nigel
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent location. Friendly staff. The breakfast was really good. The room was clean and comfortable.
Maureen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We have stayed here several times but this will be the last. The lift was not working for the whole four days and one morning the hot water stopped completely when I was half way through my shower. This was fixed but no-one, apart from the girl at reception, thought to apologise.
Rohit
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I stayed only for 1 night and at first the room was okay, average size with a really tiny ensuite but generally clean. However, soon I realised that the thermostat to regulate the heat did not work - I was too hot. I could open the windows a crack but they overlooked the car park and this would be unsafe and compromise my privacy as I was on the ground floor. At night, the place was really noisy. Kept me awake for quite a long time. I stayed in the annexe on the ground floor and the upstairs occupants were constantly moving around. Noise insulation was non existent. When it comes to the ensuite shower room - it was so tight that to sit on the WC was actually not possible without turning myself at an angle of 45 degrees! Another annoying thing was that I was charged 8 pounds to park my car overnight, but as the hotel seemed to have a function all the parking spaces were taken and it took me ages to find a parking spot. All these issues created a very uncomfortable night for me, and I will not be returning or recommending this hotel.
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sharon
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely people very friendly helpful.. clean room good food
Antony
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Secure parking
Bruce
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everything was fine
Number of reviews per page
20
40