Overall Ratings & Reviews Smugglers Cove Beach Resort and Hotel

I liked all, food, shared room was all beautiful. Personel was so warm blooded.

No complaints about the food, drinks & the service out on the deck area. But the room comfort was bad & unfortunately I didn’t realise the problems till going to bed. The mattress nearly had springs poking through on one side, slept on the other side but it had a huge slump in the middle, aircon was noisy, lot of light spill over at top of curtains, TV really didn’t work & only 3 channels, one ceiling light once hot turned off, cooled down turned on, off on off on etc. Bed side cabinet drawer wouldn’t stay closed, perfect to skin your leg on, sorted that with a bit of tape. Complained next day & they gave me a new room, but ceiling panels had gaps. Mosquitoes a bit of worry but I took a mozzi repellent device with me so that was sorted. The 2nd room’s light coming in over the top of the curtains was even worse. Though I’d have an afternoon nap, needed it but room next door was having tiles ripped up. Around the hotel the toilet bowls needed a good scrub. They chose the wrong person to put in a non renovated room!

Excellent place!

Very nice staff, facilities a little tired, but the best of the 4 hotels all connected together, more active.

Nice

A great starting spot for a Fiji adventure for backpackers, students, budget travelers right on the beach. 10 mins to airport. Not really a great family stop. Think more hostel than hotel. Staff was very nice and helpful though.

Nice customer service and affordable.

Good

check in time was 1 and half hour late, staff was very rude

Sunset suit was spacey and clean

Stayed in the female dorm, every time a new person came, a man stormed into the space unannounced to show new person the space. A woman should be doing that, anyone could be half naked as it’s a female dorm. This happened multiple times.

A few roaches, no soap or shampoo

Good for the price I paid

Great spot, beautiful hotel, great location.

Close to airport, good place to start if your first visit to Fiji. Biggest problem was the loud music late at night and the hotel next door allowed kids to play in their pool all night long. I didn't sleep much because of this, which was too bad, as I came to Fiji to relax. The other places I went to were better because they were quiet. There is no one to control the area at night which was disappointing...

Great service and legendary fijian hospitality alwayd key. The rooms were a bit small and not up to our standard for cleanliness but the patio and pool area was awesome

The staff are very friendly. As it has another resort either side there were some nights the music was a battle between 2 ir 3 if them, great vibe but not so good if wanting to sleep too early. Need to take your own beach / pool towels as towels not easily exchanged. Supermarket conveniently located. Overall very good for a 3 star resort but is an older building.

The staff were very friendly

No lift, rooms were smaller and generally property needs an upgrade but the location and vibe is great

Dinner took forever, wifi wasn't as advertised,