Everything

The staff couldn’t help enough. We had a few minor issues with the TV and the Fridge, but they were rectified by the time we returned from our day out.

Not sure where to start, first off it’s a very basic boutique hotel. We booked 2 rooms and arrived there to find out one of the room given to us was in a bad state, there was mold on shower and seemed like it was not part of the last hotel update. After a long conversation, we got another room. Then there was no conditioner in the bathroom. I never been to a hotel which does not provide conditioner. Then out of 3 nights, 2 of them the air conditioning didn’t work. In this heat, it was a miserable stay. We called several times to reception to get that fix but of no use. They controlled temperature from there. The breakfast was terrible not sure why even people praised about it (I can even count the number of bread slices in the basket). Extremely disappointed and not sure where it has high customer review stars. The only positive was their employees so hats off to them. I will not recommend this hotel to anyone

Great hotel close to port and bus station, lovely pool and area, nice breakfast, good value for money

Nice litle pool lovely breakfast with real ground coffee Close to port and amenities Balcony

Staff were very helpful helpful in organising a late transfer and check-in for us (past midnight), luggage storage, and allowing us to use the hotel pool after check out while we waited for our departure time. Bed was comfortable.

The staff was so nice. I cannot say enough great things about the friendliness and helpfulness of the staff. Our luggage was lost and the front desk called repeatedly to find it and get it delivered. They went above and beyond and we are so thankful!! Thank you so much for everything!

After a night and day of air travel we found the Berkeley to be exactly as expected. It was clean, comfortable, cooled air, and ready for two weary travelers. Breakfast the next morning gave abundant and delicious choices and a barista preparing fresh coffee orders. All in all, a wonderful place to stay…I wish it could have been longer.

Great service and nice location

Great place to stay. Local eats and very close to Lapad beach. Locals favorite. You relax and enjoy. They have bus line right in front. But we used Uber it varied from 10- 30 euros depending on demand. Local bars are close to marina and food.

Berkeley was walking distance from port for high speed ferries. Bus is close by that take you to Old Town within 10 min bus ride. Front staff...breakfast servers and cooks and cleaning staff were very hard working and very kind and helpful. Room was clean and modern. Breakfast was good. Thank you Elma and Maria for your welcoming nature and provided useful information. Always professional and kind. Made our stay in Dubrovnik enjoyable. Thank you!

This was a wonderful experience, the staff were so friendly and helpful. The location worked wonderful, we were able to get to old town without any issues but also being able to stay a little out of the way. 10/10 Convenient bus options and grocery markets near by. The breakfast was great!!!

Great staff, very accomodating

I am lucky enough to travel far and wide, and have had many experiences. I booked this particular hotel as it clearly advertised as 4 star and used Rituals toiletries, sadly this is a false illustration, they may have done at one time, now refill the bottles with cheap bulk products that are not as advertised. Bedding not changed in 5 nights was not acceptable but ignored by house keeping . Drain in the bathroom was smelling badly until I had to ask housekeeping to have it cleaned after which it was resolved. Breakfast was good , a buffet style. Overall clean and tidy with good air conditioning in rooms ( especially given the recent hot spell ). Would I return no, at £1400 for 5 nights I would have expected a little more finesse. . Ad my old teacher use to say , could do better. I believe that having an onsite bar open in the evening would be a good way to encourage use as its location in the port area makes a night cap more difficult . The closest bar is the Love Bar which is very close and the staff very friendly and willing to help, unlike the hotel staff . 5/10

I was expecting more from berkley hotel . Staffs were friendly, towels were terrible, and bathroom and sheets were old and smelly .

The hotel is located in a nice neighborhood close to the port, small stores, and restaurants. It only takes 35 minutes to walk to the Old Town, which is a pleasant stroll. Spacious room with good amenities and a balcony for stunning sunset viewing. A very generous buffet breakfast. Kind and helpful staff.

Just what we needed for a quick stay before boarding our cruise. Close to the port but still not too far from the old city, clean, well appointed. Be advised 'sea/ocean view' is technically right, but it means craning your neck around to the right to see it :) Staff was super helpful, and breakfast was tasty!

Excellent breakfast, walking distance from Dubrovnik port and everything is so accessible. Staff was amazing.

Really nice, possibly a bit overpriced.

Le personnel était très accueillant, la chambre était propre. La piscine était très propre également avec un aménagement de chaises à l’ombre très apprécié! Petit-déjeuner correct avec de tout pour tous les goûts.