Grand Hotel Don Juan

Explore Grand Hotel Don Juan
7.6
Pleasant
From 317 reviews
Cleanliness

8.0

Room Comfort

7.2

Location

8.6

Service and Facilites

7.8

Traveller Reviews Grand Hotel Don Juan

Number of reviews per page
20
40
Top reviews
Sandra
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Bathing caps for the pool? Ridiculous. Hotel desperately needs renovations. Location is good though.
Jennifer
icon-with Partner
with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Grand Hotel Don Juan, in ways you were grand and it ways you were forgotten. Don't get me wrong, I would stay here again - the prices were beyond reasonable and the access to the private beach and pool access was amazing. However, the room needed some TLC - mostly just the shower. The first day we took a shower, the shower head flew off and I was left being sprayed with a water hose. Did I tell the staff, I did. Were they alarmed, they were! Did they do anything about it? They did not - for 4 days we showered with a water hose and twice the cleaning staff cleaned the room and saw the detached shower head sitting by the towels. Second, the coffee machine at breakfast produced the most acidic coffee - I stopped drinking coffee in favor of tea. But the breakfast was decent and included in the price of the room. However, the website said the resort fee would be per accommodation and the price quoted by Expedia was per room - but at the time of check out the resort fee was charged for double occupancy. Still, it was only 7.20€ per day - I can't really complain about that. Also on Expedia, it's called the resort fee at check out it's called the club card. Just an fyi. What else, the cafè staff were lovely, they added an extra beer to our tab that we didn't order, but there were plenty of freebies at apertivo, I am not so upset about the extra 6€. At the end of the day, this was one of the best hotels I've stayed at, but there are things the hotel could do to improve.
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Victoria
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Hotel was clean and desk staff efficient and friendly. Room was Ok but no in-room coffee. Dinner was disappointing. Food was OK, service was not as friendly as front desk. Slightly condescending and very reluctantly performed. Felt more like Paris than beachfront hotel in Italy.
Tony
icon-with Partner
with Partner
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Hotel clean, breakfast was great with a wide selection of items. Pool and Bar was closed guess 3rd & 4th week of Sept are off season. Great place to stay.
Alex
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

The hotel is really “Grand!” Eventually, it will be updated for aesthetic reasons. But, for now - everything is functional and looks good, even though,- not very modern looking. But, everything is kept clean and tidy.marble stairs, high ceilings. Large rooms, wide balconies. Decent mattresses, refrigerator.
Serafino
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Pastries were recycled from the day before. Scrambled eggs were not replenished. The quality was poor as it was dried up
Paolo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The hotel needs to be updated. It is old, paint is chipping, etc.
Marlou
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Great hotel but outdated.
ENRIQUE
icon-with Partner
with Partner
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Todo muy bien. Lo único malo era el wi-fi. Casi imposible conectarse.
Dina
icon-Leisure
Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent!!
Walter
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

This property used to be at a top level. The service, food and cleanliness are still good but not at a 4 star level and certainly not for the price they are wanting. The rooms are very dated and back to a time ( maybe some of you can remember) when expensive hotels bought the early LCD TVs and they were 13” but that was amazing back in the mid 1990’s. those TVs have not been updated and since. Nor the Channel lists to include English. All in all, great service and beach access is the only thing to write about here.
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YASHOVARDHAN
icon-Business
Business
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Great hotel, on the beach. A classical, large vintage hotel, with traditional values and Italian heritage and service. Top quality front desk, breakfast staff and what a fantastic location. Rooms are dates, but why be in the room. Use the massive lobby, and Pool areas. Special mention to the warmth exudes by all staff, especially Emmanuelle
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DANIELLE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Amazing service !! Clean rooms and incredible food. Great price and would recommend staying here!!
Jessika
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 186 week(s) ago

Expedia Group verified review

Love it
Waldo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 195 week(s) ago

Hotels.com verified review

Great hotel, beach front and super friendly personnel, totally recommended
LOUISE
icon-
8.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

It was end of season. No dinner served. Otherwise all was fine
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Very clean property....well maintained with a friendly staff. Didn’t like having to wear a bathing cap in the pool.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

The location was wonderful. The staff was very polite and helpful. Free breakfast and beach passes. I will visit again.
Peter
10.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Super helpful staff. Little outdated place, but great location
Sardus71
8.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

The room was a little bit noisy .....................
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