Very dusty room: i didn’t feel the spa was clean. does need a touch up. plus i wouldn’t call it a spa. when kids are bombing in the pool.

Everything was really awesome it's one of my favourite hotels

Aircon not working in our bedroom. Reported, technician came out, no fixed.

Would defiantly go back, thanks for the stay

4th time return, always a great hotel to stay at.

Room was lovely, cleaning and breakfast room staff were lovely on 6 th floor- Adult only floor. Room was immaculate. Gym looks good but unfortunately several pieces of equipment were unusable due to lack of maintenance. Room service for food time wise pretty quick but rang a few times for different reasons and still no one came to the room. Staff on desk are helpful but I feel don’t highlight what they can do in terms of helping with parking costs and other little things that soon mount up!! Restaurants- some stupidly overpriced, but some fair for a resort. Pool and hot tub - nice but feel more adult only times would be helpful - by 8/9 pm ( adult only time) the changing rooms / dirty towels were overflowing and floor was soaking/ slippery. Overall I would say the stay was only average and maybe I had higher expectations for a 5 star resort. I’m sure it was great at one time,the hotel is quite dated now and only average- They could do better , but feel don’t feel the need to , banking on people paying because of the name and star rating …. Also great if you’re a golfer, 🏌️‍♀️ So I’m told.

Celtic manor is an excellent venue to stay at,the staff are very helpful and friendly the food is excellent. Definitely recommend a stay or two.

Overpriced at £200 plus room charge with the £25 charge for a parking a rip off its hardly central New York or London

Poor for vegetarians

A

Lovely place to stay, we had a lovely night celebrating our anniversary with food and drinks and the room was fantastic the only bad bit was some of the pool staff in the morning could just be a bit more respectfully towards the adults in the adult only area.but apart from that I would come again.

Very nice stay

Choice of food was good Overall service and help wasn’t the best

Attention to detail, staff are so nice no matter where you are, they go above and Beyond. Even though it’s a hotel it feels like home. Lastly breakfast and all restaurants are exceptional

the cost was very good for in the week. Food, The only thing on booking of the room nothing is mentioned about an extra cost for parking !!!

A fantastic stay at the resort. Amazing food, very helpful staff and a beautiful room. We really enjoyed our stay.

Signature room was great, good size , fantastic king bed and large well appointed bathroom (but could have had a hook near the shower for your towel). Staff at the hotel very polite and friendly, helped to change dinner reservation time after a delay on the golf course. Did however feel that prior to my arrival I called the hotel to ask about check in process and if my luggage could be taken to my room whilst they was playing my golf round and the chap who I spoke to was not as friendly and the conversation seems very difficult and one sided compared to the staff I met at the hotel.

Staff are excellent, car parking fees not great though.

Staff was rude when I went for breakfast others was shown there table and were things were we wasn’t my cups in the room had lipstick on and I felt like we wasn’t meant to be there

during heat wave my air con was not working.i was there for 3 days and did not get fixed. they provided fans and admittedly said i could change rooms but was exhausted after long travel and had unpacked everything so declined. Water flow from taps in bedroom was abysmal for 5 star hotel. Was in tenth floor and everyday the electronic key didn’t work so had to go back up and down in busy lifts to get reset. I checked out early and the staff said they would do something to compensate so i got let off a £4 car park bill. When asked if that was it and nothing else got told in no uncertain terms yes that’s it. oh and the toilet flush stopped working on my last day after being used and embarrassingly it was fixed very quickly when i was in the room. Lovely hotel otherwise but certainly not 5 star.