Cleanliness and staff friendliness

Great clean rooms. Breakfast for 16€ each is a rip-off. The selection was very basic and for the price and star rating of hotel you would expect more. Save the 16€ and go across the street to Rewe and save.

Everything was good

Most of the staff were very courteous - one was in particular. The cleaning team were good at their job and friendly. The room was quiet (double glazed). The location is pretty central and the hotel more reasonably priced than others nearby.

It was very convenient for the HSS. The rooms were clean & comfortable , cleaning staff were friendly. There was no iron/ironing board as standard and I did have to request twice for one to be left in the room. Also, there was no fridge, which would have been nice as temperature was 30 degrees. In my opinion the breakfast was not worth €16, limited choice and very packed every morning. There was a supermarket literally over the road and decent priced too.

Hotel is standard. The lack of breakfast provision for the number of hotel guests was totally unexpected and not welcome. How can a buffet breakfast be served for over 3 hours and then a guest advised the breakfast was 'booked out'. I stayed two nights. Breakfast on second day was never at full capacity for the hour I was there. Very poor organisation and customer mer service.

Good location!

Good stay. Very consistent from chain to chain

The hotel is easy to find and located near S-Bahn, tram, and bus stations. The staff is friendly as well as helpful. I would say the hotel facility is what you would expect at this price point: not fancy or luxurious.

Location was good, but very noisy due to roads and railroad.

I was pleasantly surprised at how nice this hotel was! some of the reviews were not great, and next to train station. i stayed for 4 nts and went to the circus. i did not go near the train station at night but went the other direction and it was fine even walking or riding a bike at night. the hotel itself is nice with a nice bar in the lobby. there were people downstairs at night enjoying cocktails. there is a coffee shop and a grocery store across the street which were very convenient. a great place to stay outside of town and very convenient to where the circus was performing

Good location, room carpet was dirty. The dinner buffet was of very poor quality and the service in the restaurant is non existent. Stayed in multiple Leonardo hotels before but this location hurts the brand. Management needs to work to improve multiple areas. Reception and housekeeping staff were friendly and helpful.

It is a nice hotel to stay.

A poor choice of mine. Its one saving grace is that it was fairly close to the attractions. The bad was that it is close to railway lines that are loud at night, in a poor-ish area where you might not want to walk at night, and the breakfast is 14 Euros! I went to a bakery nearby and paid 5 for both breakfast and lunch. It wasn't a cheap stay either, around 60 Euros per night. Not worth 40 in my opinion. It will teach me to research more in the future. Forget this place and Dresden, move on to Prague, it's much nicer (and cheaper).

Good hotel, clean and convenient.

Excellent rate for a hastily arranged business trip

Friendly staff and good breakfast provided. Not happy that I was assigned a room for the disabled. I wasn't informed upon checking in.

They charge me 4 euros its room for tax even that i show the bill that i pay all ready by Expedia

Nice hotel. Excellent service. Clean and comfortable.

2 single beds pushed together apparently is a double bed. Overall the hotel was very clean with good size rooms. Food was faultless . The only thing that let the hotel down was the staff. Of the 5 we had dealings with, 1 was friendly and helpfull. The other 4 had all the time in the world..... for eachother and seemed put out to do thier job. Stern speaking and blunt manners. To be fair thats how i found most of the people in dresden but i would have thought people working in a hotel would have made the effort to atleast pretend they wanted to be there!!