I was allowed to check-in early which is always a bonus. The staff throughout my stay were friendly helpful and didn't have to wait for anything, bar, safe deposit box etc. It is ideally located for the Old Town (15 minutes walk) Gugenheim (20 minutes walk) there are also excellent bars and restaurants right outside. Thank you for a pleasant stay

Clean room, friendly staff members.

Closed to a not so safe neighborhood

El hotel tiene un excelente localización con estaciones del metro y el bus bien cercanas. Son 15 minutos caminando a la estación central y 15 minutos caminando al Museo, también está bien cerca del Centro Cultural. Tuvimos un percance con el baño y el staff fue inmediatamente a resolverlo. El desayuno estuvo buenísimo! Calientito y con muchas opciones. Lo recomiendo.

Great hot, only strange thing is they leave tea/coffee in your room but no kettle

Everything excellent! Only one small issue: since it is in downtown area, it was a little bit of noisy during the night.

The Ibis Bilbao Centro was a great hotel! It was very conveniently located near a really nice area with many good restaurants and shopping. The receptionists snd staff were all really courteous and helpful and the rooms were very clean and spacious enough. We would definitely stay there afain when we are in Bilbaonagain and recommend it to anyone wanting a nice place to stay.

Clean & functional room.

Everything about the room and reservation was great. The front desk was coureous and helpful and will definitely be staying there again.

Room was nice and central

Clean room, helpful staff, good breakfast

The Ibis Bilbao Centro is in a great location and has all the basics. I appreciated the eco-friendly focus, including a refillable glass water bottle in the room and a filtered water dispenser for hot and cold water right by the elevator. Staff were friendly. We walked from the hotel to Plaza Nueva, Guggenheim, and to the metro. There are plenty of bars, cafés, restaurants, and bakeries close by. with easy access to everything

El staff es muy amable y se porto muy bien conmigo. Sin embargo quiero manifestar mi molestia, la primera habitación que me dieron encontré insectos/bichos en la cama y las sábanas, cuando iba a dormirme. El staff fue amable e inmediatamente me cambiaron de habitación. Pero me parece muy mal que en un hotel como el suyo se llegue a encontrar este tipo de inconvenientes.

Great location, breakfast is well served with healthy and plenty of options; staff members are great.

Standard Ibis room, with a great location, parking, and a friendly and energetic staff

Yes

Nice vibe, good price close to train station area. Breakfast was nice and started at 6, which helped with out early exit. Staff were helpful and lobby bar/snack bar was friendly. Weirdly the floors in the room crackled and popped as we walked. Foam mattress works ok and room was nice and quiet.

Great location. Short walk from the bus stop from the airport and facilities absolutely fine

Staff was nice. Limited English. Breakfast, had to pay for a third cup of coffee; limited hours for hot food.

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