The staff was very courteous and helpful, the room was clean, and the bed was comfortable. The large jet tube was great. It had good water flow so it did not take long to fill, the temperature was easy to control, all the jets worked and was able to control how strong they were, and the water was clean and clear.
The reason for the low score is because of the door. The door only had one lock (door knob lock), also was difficult to close and secure. Got into a verbal altercation with another guest because I had to force the door shut to get it to latch and that made a lot of noise. I was worried the whole time when I went out for dinner that someone was going to get into the room. If there was also a deadbolt that guests could lock with the key, I would have not have had to worry.