Good check-in, but the room was very dreary - brown, brown, brown! - lighting was terrible and the bed was the most uncomfortable one I have ever slept in. Service was absolutely nothing special. Not worth the price.

We loved having a little court room with a terrace to just chill and relax. The beautiful grounds are so peaceful ti walk around. We will definitely return

Great venue, really friendly and helpful reception staff Dinner staff could of been better

Amazing location, we had a comfortable stay with our dog. Breakfast was really good

This is an adorable hotel just outside London. The grounds are so pretty. We decided to have our wedding there.

It’s a quiet hotel in a rural area so not exactly ’buzzing’. As it’s an older building with add-ons finding your way to some bedrooms can be a story. It’s all fine, but not exactly a memorable experience.

Basic room that was comfortable enough, although had an odour to it, and looked a little tired. Food and hospitality of staff was top notch though

Great hotel with friendly service and an electric car chat point

Absolutely poor customer service after staying at the hotel every week for months.

The lighting in the bathroom is awful. Almost no light to shave or make up.

The executive suite was spacious, clean and comfortable. Handy little fridge in the room. I am gluten and wheat free and there were plenty of options for meals so was a good selection. Food was above expectations. Prices are competitive and you definitely get yours monies worth. All in all a wonderful stay in a beautiful setting.

Excellent experience

A lavish country estate. Beautiful surroundings, excellent service and accommodation.

Great venue, room and staff. Dining has gone down market a bit and on this occasion was poor. Over-cooked prawns and poor quality steak. Should have said more at the time but being my wife's birthday I let it go.

Having had our wedding here it was a nice trip down memory lane staying here again, it is still as wonderful as before. The staff are great, the rooms are well equipped and clean, all round lovely experience

We stayed here to visit the Bombay Sapphire distillery nearby and had arranged many weeks before for a cab from the hotel to the distillery, a ten minute drive away. On checking in we were told the cab was all arranged for the agreed time. However the agreed time came and went and no cab arrived. Sought advice from reception to find the cab had not been booked at all. So asked them to book one there and then - already too late now - and waited for one to come from Basingstoke (as that is what happens). Got to the distillery only 10 mins late in the end but what a shambles. Nearly missed the tour and cocktail class. That same evening at dinner we ordered two more glasses of wine just before the mains arrived to the table. Those two glasses never arrived and we had finished our food. The next morning the breakfast service was also very slow. We had to go and find a waitress to place our order. The hotel is good but is let down by service staff that are not quite to the standard required.

Great place to stay if you like stately homes. Large room, gorgeous view over parkland, good restaurant, main bar wasn't open but was being refurbished, and look great and near completion. Would stay again.

We will be there again

Lovely stay as usual, polite and helpful staff, beautiful room, one of our favourite hotels.

Fantastic gardens,relaxing environment.