Overall Ratings & Reviews Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Everything i expected from an hotel of this caliber

The gardens and the pools, food options at the resort sub par

Unfortunately on arriving it became apparent straight away that somehow our booking had been missed. The hotel was not busy so they soon found us a room. Other than a couple of minor issues, phone in room not working, no milk for tea/coffee and having to request an iron, we had a wonderful stay. The staff are fantastic, so friendly and always on hand. Food and service was very good although disappointing that some restaurants were not open.

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Beautiful resort with amazing pools and gardens. Wonderful amenities for children. It’s a bit dated but very well maintained.

Perfect place to stay.

In general it is a great hotel. The amenities are great. Unfortunately, considering that it is a Leading Hotel of the world it does not hold the quality standard. There where areas that where poorly maintained that can be taken care easily such as placemats in the restaurant during breakfast where broken and some tables where damaged. What needs a little more effort is the quality of food. The food lacked taste and was not to the level of other Leading Hotels of the World. Other than this issues I still recommend the hotel and we had a lovely stay with ample rooms, great pools and kids activities.

A fabulous hotel. We stay there and we never leave the hotel, it is so lovely. Wide range of dining. Best thing is the fantastic atmospheric gardens. Some furniture in our room was just starting to look a little bit worn, but hardly noticable.

This is an amazing resort set in lush tropical gardens with a very relaxing vibe. We were offered an upgrade to a sea view room however it didn’t feel like an upgrade because apart from being able to see the sea in the distance the only other thing you can see are trees. We had breakfast included which offered a wide choice and was well organised considering the current Covid situation. We also had lunch by the pool which was delicious but pricey. This hotel is five-star and this is reflected in the prices of food and drinks. All in our we really enjoyed our stay.

Very relaxing and high quality condition of the room. Staff is very friendly

A truly amazing hotel bet it's the best around benidorm

Fantástico hotel con instalaciones muy bien cuidadas y un servicio inmejorable. Las piscinas y opciones de restaurante hacen que no haga falta salir de allí. Solo un detalle a tener en cuenta, aunque nuestra habitación era “con vista al mar” realmente es “orientación al mar” ya que el hotel queda en una montaña y el mar se ve solo un trocito muuuuuuuy a lo lejos

Lovely property with great decor and very helpful staff (Miguel, in particular) with nothing too much trouble. Food in the buffet was excellent, as were the other restaurants in the hotel. Drawbacks were that not all restaurants were open every day, and the main issue was the lack of sun lounger space round the pools as well as guests 'reserving' sun loungers for the whole day.

Everything was great except for the food options. As vegetarians, we were very limited in choice

This is the perfect hotel if you need to relax. The staff were incredible.

Fifth visit so we knew what to expect. However, I do think they would benefit from building a tennis or padel court on site.

Peaceful but can get busy with families and conferences. Families gravitate to Zen pool with snack bar. Onsite food and drink expensive

Beautiful grounds and rooms. Service in main restaurant and on arrival was very good and welcoming. However we were disappointed with service provided for family with young children. We were charged (price of an expensive coffee) for cows milk for baby (in other five star hotels we have stayed this was complimentary) also we ran out of nappy wipes, none were provided/available in hotel (not even in kids club) and nowhere in hotel to buy them, so had to leave hotel to buy them (in other five stars stayed at were complimentary). Dinner only available from 7.30pm in all the restaurants, there is only a bar serving burgers/salad before then in the evening. This may be a Spanish thing dining late, but very inconvenient for parents of young children that sleep early. Summary: Beautiful grounds, nice breakfast but despite saying is family friendly hotel does not provide good service to those staying with young children (toddler age/babies).

We thought the hotel was nice, however it says it’s a family oriented hotel. From what we experienced this wasn’t the case. We were all packed around one small pool, while the adults only areas were completely empty. I suppose because most people chose the hotel as it’s alleged to be family friendly. The kids club seemed to be closed most days and due to the terrible weather (obviously that’s outside the hotels control) we weren’t allowed to use the hotels only indoor pool which is adults only. If you like feeding fish at 11am everyday, that seems to be the only activity the kids club readily did. There were major leaks throughout the hotel, again largely due to the weather but after three days still weren’t dealt with. Given the cost if you’re a family I would look elsewhere or in a group (two families or more) think about a nice lavish villa for the price you pay here. Such a shame as we were really looking forward to it.

Charge for ice i mean ???? Get an ice machine so guests can go amd help themselves