Overall Ratings & Reviews Hotel Baia di Puolo

Private beach. Nice place. Quiet. Amenities. Nice and accessible price of restaurant Great breakfast

The staff were not very helpful or nice. Their shuttle driver hit me and then ran my foot over with a golf cart as he was not paying attention. All the staff did was give me some ice. Not even a free dinner to make up for this accident caused by their man. There are little to no signs for the hotel, and the one hidden sign only shows part of the name. Their location on maps does not match their location. It is extremely difficult to get to the hotel. Although only 2km from Sorrento, their shuttle will not come to get you. You must take a bus out of town to a parking lot and the golf cart shuttle will pick you up at the top of the hill. He is a crazy driver. The beach front was really nice but again staff were not friendly or helpful in assigning you are spot on the beach.

the workers are the sweetest and always there to help! they go above and beyond.

We had no idea how wonderful this hotel would be! If we could give it an 11/10 we would. The location was a bus and shuttle ride out of Sorrento, so if you are looking to stay somewhere a bit more chilled out I recommend it. As well, the free hotel shuttle that takes you up to the bus stop makes it very easy to get into town. The staff was so helpful and friendly with all our needs, especially with the 24 hour reception. The marina that the hotel is located in is BEAUTIFUL and the beach club that you can go to for free with the hotel out the front is a perfect way to spend a day. The included breakfast buffet is in a beautiful place and great food and coffee. The rooms are equipped with aircon, TV and a mini fridge, as well as a stocked bathroom. The bed is comfy too. I highly recommend you stay here if you are looking for a beachside vacation on the beautiful Amalfi Coast.

The property is very nice, clean, you can get an ocean view room, it has a beach. The only thing I didn’t like was the parking that is high in the mountain and you have to take a shuttle to go to the hotel. We got there at 1am and we were lost. They never informed us where to park. They told us the shuttle was closed after midnight. Thank God we had a small car and went down the mountain hoping to find the hotel. We did, we got our luggages down and then the guy at the front desk went on his small car to show my husband the parking lot up the mountain. They charge you $10 euros each way when is after midnight or before 8am. I wish they could have explained us better the parking situation before our arrival. Also, they should have coordinate better how we were going to meet to get to the hotel if they knew we were getting there after midnight. I called many times before going there and they said just call us when you are at the airport. We did and they said the shuttle is closed.

Excellent location, spacious and clean rooms. Awesome food nearby. Friendly staff

Brilliant accommodations, great stuff and host, spectacular views, understanding calmness to location.

Lovely little hotel in a beautiful setting. The view from our balcony was stunning. Quiet and friendly, away from the hustle and bustle of burst Sorrento. The narrow little road down to Marina di Puolo seems a challenge, but the complimentary shuttle service to/from either the car park part way down or the bus stops on the main road make it perfectly good, and add to the charm of the tiny village.

Nice staff. Great beach.

My stay was very enjoyable with helpful staff and good cleaning service.

A wonderful hotel in the most lovely little Italian seaside town. An authentic experience, made most comfortably by staying at Hotel Baia. Recommended to other couples and families and gladly would return.

Wow. We had the most amazing time at this hotel! We wanted to stay near Sorrento, and go to capri on our trip and we were able to do both!! The area around the hotel is beautiful, amazing restaurants and gorgeous views. It was so fun to swim in the water and see mount vesuvio from there. They make it very easy to get to capri by offering a boat to bring you to a marina where you get on another boat to capri. The staff were all extremely kind and helpful, and answered all of our questions and made sure everything during our trip was convenient. The next Time we come to Italy we want to stay here for a week instead of only 3 nights. Thank you so much for the wonderful time, and we will be back next summer! :)

I was shoked when i arrived. We rented a car at the airport abd didnt realize i had to park somewhere else and get a golf cart to take us to the hotel. It was inconvenient as last golf cart was 11pm

The place is right on the beach which is beautiful. The staff are not very friendly and often treat guests as being an inconvenience. The rooms are extremely close and you can hear it everything. At night there is extremely loud music playing until after 2 am. There is no sound proofing which made it extremely hard to sleep which was needed especially when there are early morning activities. Transportation is a huge issue there and that nakes it hard to stay at. The area is beautiful but we would not stay again. If the staff were better it would grately make up for the manu inconveniences

Great beach destination, family friendly. Great food next door!

Quiet cute fishing village. The restaurant has great food! The beach is pretty too

Great place, quiet and secluded. The only downside is the distance to Sorrento, although the shuttle service was helpful.

Was a great experience as it was right on the beach. Hidden from Sorrento's main tourist locations, it was great because it was quite. A place where local Italians go. Enjoyed the restaurant/bar that had bfast included and discount to meals (good food). Staff was very courteous and helpful. Good A/C, clean and room accomodations. The only inconvenience is how you get there and get out. A very steep trail to parking or bus from the hotel. They provide transportation via golf cart but if you have people in front of you, you are looking at ~30 minutes. It wasn't terrible but just caution if you expect to walk out of the hotel, jump in your car/bus and start enjoying other places. Beach was clean and water was clear and refreshing. I would go back to this hotel.

We loved Hotel Baia! We had some issues with our first room (e.g., clogged drain, stained sheets, no service), however the receptionist happily moved us to a better room. The beach area was beautiful and the food at the restaurant was amazing (especially the ravioli and gnocchi)! The staff were also super helpful; they helped us book an amazing boat ride to Capri and get an early morning taxi for a flight. The shuttle into Sorrento was also great! We recommend this hotel!

Lovely and helpful staff, beautiful area. Highly recommend