I recently chose this hotel for a getaway from the hustle and bustle of Bucharest, and it has been the perfect sanctuary for relaxation. From the moment I arrived, the professionalism and genuine warmth of the staff made me feel truly welcome. ​The hotel excels in every category. The rooms are impeccably clean, featuring modern, well-maintained furniture and a perfectly controlled climate that ensures a very comfortable stay. I was particularly impressed by the tranquility of the lake-side rooms; the atmosphere is incredibly peaceful, making it the ideal choice for anyone looking to recharge in silence. ​The culinary experience also deserves a special mention—the food is consistently delicious and prepared with great care. It is evident that the management pays attention to the finest details to maintain high standards. If you are looking for a refined and quiet experience in Mamaia, I cannot recommend this place highly enough.

They don't speak English very well. When ordering room service they hung up without confirming or saying anything multiple times. First time it happened I waited over half an hour just to find out they ignored the call. Overall service - 0 stars, the rooms are nice. Location is also not bad.

I loved it here. People are really nice and helpful. The spa and pool are amazing.

Great value, the spa is always empty during the offseason, staff is friendly and you won’t get unnecessarily attention

We had a great experience staying here. The staff was very friendly and helpful. The room service was quite fast and affordable, although the food quality was average (we checked in so late after over 26 hours of travel, we really didn't care). Breakfast the next morning more than made up for dinner. There was a great selection of items, and everything was fresh and tasty. The spa was acceptable. We both got massages which were good for the price. The sauna and steam rooms were fantastic, although the "emotional shower" didn't seem to work correctly (the aromatherapy part wasn't working) and the water pressure was excessively high. Again, for the price and location, Splendid & New Splendid can't be beat. If we find ourselves on the Black Sea coast, we will absolutely stay here again.