Overall Ratings & Reviews ANEW Hotel Hluhluwe

Best accommodation in and around Hluhluwe

We loved our stay and the staff were working so very hard. The staff in the Restaurant should get an award for Patience and kindness. Cleaning staff could improve. I saw a lot of dust and dirt on the floors every afternoon when I returned to a clean room. The one bar staff member could be a bit friendlier. He didnt look interested in serving.

Stayed for a night. Helpful staff and a nice hotel location

It was a pleasant stay. The staff was amazing

This hotel offers an outstanding world class service . Staff are friendly , informative and super helpful. The food is spectacular- best buffet I’ve ever experience in South Africa. Great location and a lovely relaxed atmosphere. We would come back again !

A relaxing stay for the entire family with great service and well maintained gardens. The staff are always willing to help which is great.

The meals served from the restaurant are absolutely fantastic! The dinners and breakfast... so so yummy. The rooms are comfortable and the lounge and bar area was great to uniwnd from the game drive. Guide Israel was phenomenal...

amazing

very nice , food was excellent , went on a game drive

The venue was overall ok - not outstanding but comfortable. Cleanliness needs to be improved in the chalets and the supply of basics such as toilet paper need to be replenished daily. The breakfast was excellent, the buffet dinners did not wow my family. The boma and Zulu dance was fantastic.

A lovely hotel as a stopover or as a base to spend a few days enjoying the local attractions.

Very neat and clean. The staff was also very friendly. Clear DStv and a mini bar fridge on the rooms desirable.

where do I begin, by far my worst accommodation experience to date. Front desk staff messed up my booking and I ended up making 3 separate payments for a two night stay. Staff seemed unwilling to fulfil requests, kitcken and the bar had a limited items on their menu and the hotel ran out of ice both nights I was there.

We enjoyed Anew hotel. However wifi is not working. It’s only disappointing

Overall everything was good, it is even better looking than on the website. The only downfall was the food it needs a lot of improvement.

Great stay - balm for the soul !

I visited this hotel on 31 Dec 2021 with family. I was very impressed with the facility and cleanliness and staff efficiency. It is indeed a facility suitable for complete relaxation of the entire family with their children friendly facilities to play.

The staff are friendly, that's about it. The room had a few mosquitoes on arrival which we had to go around hunting and spraying in conjunction with other bugs. We found a huge spider in the room as well. The bath/toilet was okay but it looked like it needed a thorough cleaning. If you like a hot shower after a full day, don't get your hopes up. The AC would just make a constant loud rattle. There is a little advert to request pillows of your choice, after the first restless night we requested for better pillows. The staff tried to help but apparently the manager or whoever had the keys to the room with the pillows locked it and left. That's quite pointless considering it is a hotel. There were guests partying and making racket through to 5 A.M. This happened on 2 nights. None of the hotel staff attempted to solve the issue even though the guests were running through the corridors. Our 3 night stay was just restless. The food from the restaurant was not anything to talk about. Just satisfactory. Cutlery was not cleaned properly. The pictures of the room look better than it actually is. Would never go back here again.

The hotel was well-situated on the main road halfway between maputo and Pietermaritzburg, which was exactly what we needed! The morning game drive was beautiful, though it is 15 min to the park entrance. Room was fine, though the AC made a lot of noise. Breakfast was so so.

It was quite a pleasant stay. Staff was very friendly. Food was great. Good entertainment. The hotel rooms need some attention.