Fantastic location and great food and drinks all day. Friendly staff. Good amenities.

Noise like hell from other rooms and from housekeeping in the morning

Very clean property, great staff. My only issue was that some dishes at the buffet were labeled as Vegetarian when in fact, they contained meat.

Excellent séjour, personnel très aimable et attentionné (en particulier les jeunes à la réception), adorable attention pour mon anniversaire, très belle plage, animateurs sympas et dynamiques (bravo pour leur spectacle Grease et Greatest Showman), repas au top, piscine rafraîchissante et très agréable. C'était notre première fois à Iberostar, nous retenons pour nos prochains séjours !

Excelente hotel, recomendado 100% La atención y la comida muy bien. Cosas que podría mejorar, la climatización de las habitaciones y la habitación en sí, son un poco antiguas, pero no están mal, solo que comparado con otras cadenas no son particularmente modernas.

We payed extra money for upgrade our already expensive room. The hotel didn't recognise any vip program from hotels.com or Expedia Our room after the upgrade was fine but a lot of money. The quality of the food needs improving

Great place for vacation.

I booked this hotel based on the reviews I read and considering those and that it is supposedly rated 4 stars, I was disappointed... lets start with the bad: 1. Longer than necessary wait to check in 2. Expedia gold member - all they provided was a bottle of wine and I don't drink. 3. No stock in mini bar - everything must be paid and pre-ordered 4.No water in rooms - they have water stations around the hotel, but taste was not great and for safety I prefer sealed bottled water 5. No tea or coffee facilities in room 6. No Ironing facilities in room 7. No room service 8. Terribly uncomfortable beds and one of our beds was broken when we arrived and we had to wait an hour for someone to come and repair it 9. Terrible pillows and again a long wait to get more 10. The spare sofa bed for my 15 year old, almost 6 foot, 80 kg son was inadequate and hard as a rock - if you are 3 ask for an extra bed! The good: 1. Very well kept grounds and good cleaning 2. Good variety of food but only one restaurant besides the Tapas bar so it gets busy - go early when they open! 3. We had a sea view room - even though only on the first floor - stunning views! 4. There is a laundry at the hotel (newly opened) and cleaning products / use and ironing facilities for free - but only one washer / dryer 5. You can not buy any canned drinks from the hotel or shop in the hotel, you need to walk to the Spar, around 15/20 min walk away, so not bad, or 5 min taxi into Jandia (around 6 or 7 Euro - book at rec)

Lovely staff, would like more info on ingredients in food

We stayed in Jan 2025 with the StarPrestige package. The room was just an average room. The ocean biew was nice, but the sun was very intense on the balcony for the first half of the day so it was hard to enjoy for too long. This resort has just one restaurant- the buffet. There is a limited menu of food at the bowling bar, but we found the food options very limited. At the Iberostar where we stay in Mexico, there are 5 restaurants to choose from, so having just the buffet for dinner was pretty disappointing. I’m confused about the reviews that rave about the food here. It’s lackluster at best. The place is clean - housekeeping did a great job and includes turndown service, which was nice. The StarPrestige pool area was quiet - almost too quiet. We didn’t hang out there much as we found it a bit boring. So if you’re into that, you’ll find it perfect. We used the bowling alley a couple of times. The bowling bar is an adorable little gem to bust the boredom of the resort as a whole with air hockey and billiards - even though the games cost money to play even with the Prestige package. We found it odd that there is only one bathroom in the entire resort? If there was more than 1, we couldn’t find it. If we had to go, we walked all the way to our room. Even the StarPrestige private lounge didn’t have toilets. Everyone was friendly enough, but when compared to other Iberostars we’ve stayed at, we were disappointed as a whole.

Amazingly friendly staff, beautiful hotel. Can only recommend it.

Very well kept, exceptional service and surprisingly good food.

There is a lot to say not enough space. DO NOT RECOMMEND, HORRIBLE PLACE. DO NOT STAY.

Pools and beach was good / nice beach walks. Good Food and very clean. Room Large but slightly dated / great view from balcony. Drinks at bar were machine made and not very good.

We thoroughly enjoyed our stay at the Iberostar. The staff couldn’t do enough for us, the food was excellent with lots of variety, the animation team and choice of activity was superb.

Excellent location close to the beach. Buffet meals varied and good quality.

behind. The room was a partial sea view which was lovely and not just a glimpse either like so many partial sea view rooms from experience. The rooms were very clean as was the pool area and eating areas. A good choice of food with a few themed nights too. Staff were all very friendly especially the reception staff who were very helpful on check in and out. Entertainment crew worked very hard day and night and the shows were a very good standard. I would recommend the Playa for families with older children over the Park which tended to be mainly younger children. We travelled with 2 mums and 3 boys ages 14 & 16. Well done to all.

first off describing this place with words doesnt do the place any justice. the staff are incredibly professional in what they do, always smiling and helpful in every regards by far the best group of staff in a hotel that ive encountered. the hotel is absolutely top notch with exceptional amenities and wonderful shows at night. the hotel is fabulous with incredible beach views and terrific food services provided at breakfast lunch and dinner times. im only just back from this place and have it booked again it was that good, you will not be disappointed.

Excellent staff service. Amazing food . Amazing facilities. Great location. Hotel staff was very helpful, made us feel very well come .

Friendly, warm and they really try I think it’s a fabulous hotel..