Wonderful helpful staff, excellent food and wine on terrace and a brilliant breakfast.Only slight gripe, rooms very small.

Great location, easy walk to many key sights. Beautiful rooms and very helpful staff. Would definitely stay here again.

It was a perfect hotel, close to the Verona arena. We enjoyed our stay, great room for our family if 4, and breakfast was great!

The staff were lovely, very helpful. Hotel was in a great location. Room was quite small but comfortable.

Great location but definitely not worth the money

Staff are friendly and super nice. Room is very clean.

Disappointing. We booked this hotel for the terrace and spa pool. Although it was made clear that the apartment was in a separate building, I hadn't appreciated that it was almost a kilometer away and at a separate property, until I got the confirmation from Verona House Aparthotel instead of Hotel Milano & Spa. We paid more than other options because of the appeal of the terrace not realising that it was some distance away and we couldn't just use it whenever we wanted or simply to relax. To use the terrace during the day you have to book in advance and pay an additional €20 per person (not indicated on the website). After 3pm the terrace is used as a bar and restaurant and is open to the public, so we could have booked that anyway. The room we had the first night (number 52 on the ground floor) was awful! It was tiny, dark, smelly and noisy - we could hear the lift going up and down and hear every word from reception. The bathroom light was triggered by a motion censor, so went off when I was in the shower, there was no toilet roll holder or soap dish and the shower was mouldy and the shower door broken... They moved us to a different room on floor 2 on the second night when I told them how noisy it was. The second room was lovely, exactly what we would have expected for the price we paid. Positives: lovely staff, very good breakfast and bikes available to borrow. Negatives: not very environmentally friendly, towels changed constantly and no option to ask them not to.

The most incredible and helpful staff I’ve ever experienced. They even arranged for a cappuccino in the long while we waited for a taxi they arranged for us. Absolutely 100% recommend this hotel

Perfect location, great rooms, amazing staff and breakfast just wow / 8 euros for the best breakfast we have ever had, now that how to do it and they even cater for gluten free , just brilliant thank you

Everything was great. If going to the opera, this is the PERFECT place to say. The location is amazing, and the rooftop bar and restaurant are wonderful with views of the Arena! Also, multilingual staff were friendly and very courteous.

The people at reception are so kind. i forgot my insulin needles and the young man who works there, Nicola, actually walked me to the pharmacy. The pharmacist gave me my needles for free. Later, when i had to move to another accommodation, Nicola walked me to my new place. The service offered is outstanding!

We had a great stay, no complaints... everything was amazing.

What a surprise! We didnt expect the staff to be so nice. Room was lovely with an amazing view. The staff went out of their way to get me a gluten free breakfast. 100% recommend. Location was perfect. Everything was perfect about this hotel

Milano & Spa is perfectly located - right in the heart of Verona, yet still peaceful. It was spotless throughout, and the service was outstanding. Every member of staff, from reception to the terrace bar, went out of their way to make our stay special. The rooms are stunning, with beautiful, decor that made it feel like a luxury escape. One of the standout highlights was the rooftop jacuzzi, which is free for guests to use. Sipping a drink while overlooking the Roman arena was the perfect way to unwind - absolutely breathtaking. I loved this hotel and would come back in a heartbeat. The staff are a real credit to the hotel, nothing was too much trouble. They even made sure we had fresh water for our onward journey

Breakfast was excellent! Rooftop bar flooring needs repair

Excellent staff with good rooms

Our stay was very enjoyable, the hotel staff was great, and the location was very central. Definitely highly recommend.

The hotel was modern, chic, clean and comfortable. The service and hospitality was the best I have ever experienced. I would highly recommend this hotel to anyone.

Lovely stay

Excellent location, fabulous, friendly and knowledgeable staff, lovely breakfast and great rooftop bar.