Overall Ratings & Reviews Best Western Plus Surprise-Phoenix NW

Nice plce very clean

Fantastic stay!! Great breakfast every morning, room service was really good as well. Very relaxing. Will definitely use Best Western again.

Great location, excellent service, super friendly staff, great breakfast

Some of the worst room service I’ve ever experienced l. Will not be staying with this company in the foreseeable future.

very quiet and nice staff: breakfast every morning was a good bonus. also there is a target within walking distance and a shopping center as well.

Great stay

Good area, decent breakfast beautiful rooms

The people

Near my daily destination. The breakfast was good.

The room was clean, the beds were comfortable, the breakfast was good. Staff some were friendly others were not. The pool and hot tub were full of leaves and debris, and over chlorinated probably cause it was never cleaned.

Nicer than I expected, and having the shipping center right there was great! The staff was wonderful and nice!

We checked in very late at night. Despite the hour, the person at the front desk was very nice ands helpful.

Very nice. Rooms clean. Great place to stay in and relax.

Last at front desk was incredible! So helpful! Room was excellent

Great staff and clean

It was very clean and staff was very friendly.

Hotel was very nice and accommodating to our travel needs.

Friendly/helpful staff, quiet location and clean room.

Nothing unique per say... but served my needs at a good rate.

Good service overall price not so much!