Room was clean. Staff was helpful. Breakfast was good. I especially liked the pool and hot tub. A lot of hotels don't have them now.

Ok

Clean room hot tub

No cleaning staff unmade bed lack of towels never staying again

There is no room cleaning they charge the same as other hotels in the area but definitely not a clean hotel. Looking somewhere else in the future

The room was nice and clean. The bathroom faucet was squeaky but functional. The tv picture wasn't too clear. We were on the first floor and it was a little noisy during the evening.

The hot tub was disgusting. There was chunks of food and other things floating around and the water was yellow and not very warm. The room was decent and clean, but paper thin walls so you could hear everything going on.

Had issues with checking in as the front staff didn’t know how to look up the reservation under Expedia, but once they did find it and I showed them the email they eventually found it and always good

An exceptional family stay, highlighting the popular indoor pool and comfortable, quiet suites. Staff provided Excellent service.

I loved that as soon as we walked in we were greeted with a smiling friendly staff member. The hotel had a lovely smell to it and check in was smooth and easy. The breakfast that was included was a beautiful balance that everyone could have something to eat. And check out was just as easy. Thank you for the restful stay.

Staff was super helpful and friendly. The breakfast was good - fruits, boiled eggs, cereal, pancakes and juice.

Hotel bien situé proche de commerces divers, chambre spacieuse et propre, Petit déjeuner offrant du choix. Par contre chambre mal insonorisée on entend les voisins. Parfait tout de même pour un arrêt d'une nuit. À 15 min de Kingston en voiture, proche de l'autoroute.

Hot tub not working , rooms clean , staff work hard in lunch area

Needs updating Paint falling off bathroom ceiling, baseboards not secure, hot tub was scummy and hair in it couldn’t use. Room was clean and bed was good Nice continental breakfast

Room was clean, very comfortable bed and great staff!

Good place to stay! Would recommend, bed was very comfortable and room was nice and clean.

Clean and rooms are up-to-date

Staff is great room was clean. Enjoyed my stay.

I had issue with extending my room . Although ,I did it on time I received a call why your room is not empty . However , they apologized and make sure I am satisfied .

Clean comfortable