Great

Excelente localidad al Teokali y la área turística por ahí. todo el diseño y las obras de arte, por dentro, representan nuestra hermosa cultura de la Anáhuac

I didn't go there, I found a bette hotel close to my event and I couldn't cancel my reservation there, i hope I get some credit for another reservation

This property is very pretty , I love the installation and the staff was friendly and polite, the only disappointment was there’s no coffee in the rooms, or complimentary coffee , and the restaurant doesn’t open until 8 so we have to get dressed and go to the Oxxo instead of enjoying a cup of coffee in the beautiful poolside terrace , I hope that change and make a package that includes breakfast so we can come back next year, but I do recommend the hotel, is safe and clean

It was no air. The room was pretty hot.

Loved the location and how close it was to the pyramid. Lovely and clean room. Very comfortable. Nice pool.

Great location and service!

The restaurant food was mediocre. Some food was good, but some was poor.

I was forced to leave after one night stay, hotel stolen my money charging for 2 nights as the reservation established first, so I stayed one night and to leave was forced to pay for the 2 nights in my reservation, and they sold my room right away cashing double money for that room

La limpieza de las instalaciones y el servicio de meseros

Buen hotel! Muy bueno el servicio de restaurante y el personal muy accesible y atento

Great place to stay just a block from the piramid

Good location, hotel is old and need an update, mold in the ceiling, no automatic control to heat, paint peeling, hot water takes too long to get to the shower, nice restaurant, friendly staff overall, wish is was better kept.

Staff very friendly food was excellent... Very clean close to important sights...

I really like that this hotel utilized the area and the culture to maintain a theme unlike so many hotels that are colorless and bland and you feel like you could be anywhere instead of Mexico. My stay at this hotel enhanced my overall experience in visiting Mexico.

The hotel facilities were lovely. Most of the rooms face the inner atrium which houses the pool and hotel restaurant. I guess my one suggestion would be to have a stronger central wifi system.

We loved our stay here! Very close to pyramids and church. It felt secluded yet close walking distance to everything we wanted to see. The hotel staff was very accommodating and helped us get a taxi to airport. Restaurant had a great menu and food was very good. Loved the pool, my 4 young children and husband all enjoyed our stay here!

Grounds were beautiful as well as pool area, except the pool wasn't clean. The rooms were nicely designed, but the walls and closets had mold from apparently unsealed spots on roof or walls. Our clothes were damp from staying just one night and smelled like mold. The food was good in the restaurant, but the service was super slow. We waited 20 minutes for service until my husband got up and had to speak to the waiter. Service was worse after that. Breakfast service was great, however. Great location near the pyramid.

The hotel is beautiful and has a unique archaeological decor, matching the main attraction of the temple ruins practically across the street. The staff was very friendly and accommodating, especially considering that we spoke very little Spanish. In addition the pool is gorgeous and the food incredible.

Short walk to pyramid and a hopping eatery/pub lane. Uber service made it easy to explore further out in Puebla as well. Nice, too, to just sit out on patio area by pool and enjoy the temperate weather.