Hotel Location is great. Easy to find just off the high street in Ballybofey. There’s a small car park out front but also a massive overflow car park with cctv around the back. Free to park. Lovely staff at the hotel. They sorted an extra night stay for us without issue and even price matched to a cheaper price from their website. Room was ideal for us 2 adults and 2 kids. Double bed and 2 singles. There’s no aircon which is a shame and the hotel is very hot, a fan is supplied which helped however. Bathroom was ok, floor tiles a little loose but not dangerous, and toilet roll holder in a weird position behind your elbow. Shower was the only real downside as it was very low on pressure. Breakfast was great. Hot buffet with the obvious stuff, sausage, bacon, egg, white/black pudding, mushrooms, beans, tomatoes, and sundries including cereals and pastries. Big pots of tea and coffee served to your table too. Bars and restaurants all nice. Food there was great. Kids ate each meal as did we. No complaints with any of it and very reasonably priced. Surrounding area is lovely - a great series of walks by the river, some lovely little cafe/bars on the high street and good mainstream shops if you need supplies (Aldi/Lidl 5 min walk)

Hotel Location is great. Easy to find just off the high street in Ballybofey. There’s a small car park out front but also a massive overflow car park with cctv around the back. Free to park. Lovely staff at the hotel. They sorted an extra night stay for us without issue and even price matched to a cheaper price from their website. Room was ideal for us 2 adults and 2 kids. Double bed and 2 singles. There’s no aircon which is a shame and the hotel is very hot, a fan is supplied which helped however. Bathroom was ok, floor tiles a little loose but not dangerous, and toilet roll holder in a weird position behind your elbow. Shower was the only real downside as it was very low on pressure. Breakfast was great. Hot buffet with the obvious stuff, sausage, bacon, egg, white/black pudding, mushrooms, beans, tomatoes, and sundries including cereals and pastries. Big pots of tea and coffee served to your table too. Bars and restaurants all nice. Food there was great. Kids ate each meal as did we. No complaints with any of it and very reasonably priced. Surrounding area is lovely - a great series of walks by the river, some lovely little cafe/bars on the high street and good mainstream shops if you need supplies (Aldi/Lidl 5 min walk)

We enjoyed a two night break, the hotel exceeded my expectations. All the staff were friendly and helpful. We ate in the bar on 3 occasions and the food was very good.

I had a late booking on Easter weekend, I managed to get a basic room which was fine. My only problem was the shower, the water pressure was terrible. If you turned the shower rose upside down the flow would not rise one inch above the shower head. Thecontol for temperature was also defective which meant that you had scalding water until you fiddled with the control for5 minutes. I raised the issue with reception staff on first morning but nothing was done to rectify the situation over 5 days (albeit a holiday weekend)

Clean room good staff could be better parking areas

Very welcoming and helpful staff at reception. All staff very friendly throughout our stay. Had a few stairs to get to our room which I wasn’t sure about but was well worth it when we saw our executive room.

Very nice clean hotel, food was good staff were very friendly. Only thing we booked hotel for use of pool and gym, and when going to use gym we were told we could not take our 9 year old in with us while we workout.

Very clean, good parking, good amenities.. staff couldn’t be nicer..

very good

Another excellent weekend at Jackson's! Friendly staff who left a card and chocolates for my wife on her birthday... a lovely touch! The food as always was excellent! Breakfast was hot and everything was always available due to the diligence of the staff. The swimming pool and health suite didn't disappoint and was never overcrowded during our stay. Car parking was available either side of the hotel and only a minute or two to walk away. Overall a fantastic experience and we will definitely be back again!

room cleaned daily, staff excellent in all areas

Good hotel room, but the restaurant service was a little questionable. Overall, a comfortable stay though!

All food excellent. All staff really friendly and helpful. Room and housekeeping first class.

Relaxing great weekend

A lovely hotel with very friendly helpful staff. Anna was a so kind and attentive at breakfast. Thank you.

Staff all very pleasant. Room very clean. Beds comfortable. Kids loved the pool.

Room very clean. Food was good and friendly staff. Had a lovely stay

Staff were great, however the rooms need attention. Poor quality mattresses and furniture need to be addressed

Nice big room, comfortable bed and good parking.

Room I was in was spotlessly clean, I forgot to bring a toothbrush, none in the room, I asked at reception, they gave me a disposable one with toothpaste that was quite adequate, diffenitly will be back.