Holiday Inn Express CHELTENHAM TOWN CENTRE by IHG, an IHG Hotel

Explore Holiday Inn Express CHELTENHAM TOWN CENTRE by IHG, an IHG Hotel
8.2
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.6

Service and Facilites

8.6

Traveller Reviews Holiday Inn Express CHELTENHAM TOWN CENTRE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes Brilliant:)
Faheem
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

AC sending extraterrestrial signals whilst it was off. Fire alarm latch frequently emitted intrusive sounds. Disturbing noises through the wall near the bed with random booming noise from the headboard at night.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Brilliant breakfast choices.
Stephanie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, hotel, room and breakfast were lovely. The only negative was the sofa bed was uncomfortable. Great location. Would recommend and visit again.
Tony
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good location but went back to the hotel to have a drink and was told they could not serve us because they could not print
Andrew
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Hussein
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very healthy and many choices
martin
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Convenient for town. Staff were very welcoming. Starting to look a little 'tired' tho - stained carpets in communal area,and stained furniture in the room. Pretty good breakfast choices, to include non-dairy milks. Maybe more healthy cereal options and freshfruit toppings.
Ian
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Spot on ! Great location, parking right next door and discounted for staying at HI Lady on reception was v good
Alex
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Right opposite big eating area with plenty of options. Very pleasant experience with staff and room in general. Will definitely stay again.
Gilles
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
Mark
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff
Nicholas
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

😊
francesco
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Parking was external but not too far Breakfast was ok not a lot of options nor any staff checking you paid I found this disappointing as we could have not paid and walked straight into breakfast
Tatsuhiro
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There were not enough tables for breakfast
Roger Michael
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The staff during our stay were very helpful and went the extra mile to make the stay more comfortable
Kumar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very nice property centrally located with secure parking in adjacent NCP
Javier
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great staff. Hotel is ok for the night. Breakafast place collapsed during the morning period. The place is really small
William
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Absolutely terrible experience. It was not two full beds. It was a bed and a sofa couch that was terrible. The pool was not on the property and the hours for kid swim were limited. We got back late, found dried blood and crumbs in the sofa bed. No one picked up downstairs. I told Expedia and the hotel denied it- but I took photos.
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Leo
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very good breakfast, and overall not bad but once again having specifically booked a twin room I was only offered a double; why can't you ever get this right? (My wife has a machine to help her breathing at night and a double is very difficult for us BOTH to sleep). The car parking is extra cost and NOT on site but just down the road, a lot to ask for people lugging suitcases etc. Also, we couldn't use the restaurant as there was a "function" on that night, and we were given no advanced notice of that. Lastly, there are two lifts but with one out of order all the time we were there it meant a long wait or the stairs; not impressive.
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Number of reviews per page
20
40