No customer service. If you need anything you have to go down get it yourself that is if they have it. To get an Iron to use you need to pay cash deposit. from the first day we arrived the bed sheets had some dirt on them I requested to change them they never did. basically you get a room but no good service no way this is a 4 star hotel.

Please dont leave valuable items in room as staff stole armaani t shrt from the room snd front desk was not helpful at all

Very convenient location, clean rooms, and a rich breakfast selection. The only drawback was some noise from aircraft taking off and landing during the night

Good

Excelent hotel

Nice room and very clean!! Breakfast buffet was outstanding!!

Excellent breakfast, parking, brand new hotel, very clean, much better than many 5 stars hotel. Great location, thanks a lot for wonderful service to all staffs.

Great service and staff. The food was great and having a restaurant down stairs was very convenient.

Rea

The breakfast was wonderful! Except for the pancake machine. That thing was ridiculously slow and made tiny pancakes. But they were super tasty together with the maple syrup and hazelnut cream. The AC didn't really work, so it was a bit warm in the room. Though, i don't know if we could change the setting. The TV in the room was awesome. We could watch South Park on its web brower. And everything else was in the room was super nice. Except we had a couple of uninvited guests. Two cute ants.

The hotel is beautiful and new. The rooms are spacious and the walk out garden room is ideal. They allow dogs and the front desk was very nice and friendly. Highly recommend.

The rooms were nice - small but nice. We had roof top so enjoyed having ability to open skylights for fresh air. Staff was nice and helpful and breakfast was good.

Good breakfast, clean room

The hotel is located some 25 mins from the centre of Prague and easily accessible by tram, with the tram stop right outside the hotel. There is also a car park at the hotel. The rooms were spacious and comfortable, with air con and electric blinds. Good choice of coffee in the room. The bed was large and very comfortable with number of pillows to choose from. We really enjoyed the breakfast, great choice, all fresh and tasty. We didnt eat at the restaurant, but it looked pretty busy both nights during our stay. I would recommend this hotel and found it to be a good value for money.

Breakfast was amazing The day staff is by far better than the night reception Parking was very convenient

Our initial room smelt a bit so the receptionist upgraded our room to a room with the garden. It was very comfortable, clean, spacious. I’d definitely come just to stay here again.

great breakfast options, clean rooms and modern.

The room was clean and full of useful surprises (heated bathroom floor, clever nightlight, automatic blinds, etc.) and breakfast was fantastic with many food options that the staff kept fresh and stocked all the way up until closing time.

Breakfast was great, beds were comfortable, rooms were clean.

Room was great! Breakfast was the best we have had ..many options. Automated room darkening shades were terrific! Only complaint was the wifi was very spotty and no extra toilet paper in bathroom.