8.7
Very Good
From 148 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.1

Location

8.7

Service and Facilites

8.8

People often mention about Citadines Sukhumvit 11 Bangkok
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Staff Friendliness (4)
Wifi (4)
Room Space (3)
Bedroom (3)
Distance to City Center (2)
Accessibility (2)
Check-in/out Time (2)
Soundproof (2)
Bathroom (2)
Surroundings (1)
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Traveller Reviews Citadines Sukhumvit 11 Bangkok

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Customer reviews
J***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
Very good location. Convenient also since it is near BTS Nana Station. Spacious room and friendly staff. Very near some restaurants and shops. I recommend this.
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Accommodation's Reply
27 Jun 2025
Dear Sir, it's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We are very happy to know that you enjoyed this stay. We look forward to welcoming you back again. Best regards, Mark/Senior Guest Service Manager
H***H
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Stayed for 5 nights during the new year holiday period. The location was excellent with lots of dinning and entertainment spots. Check in and check out was a breeze. The rooms are quite clean and the amenities provided were more than adequate. Overall the value for money was good. Had really a good time during my stay there.
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S***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 41 week(s) ago
Nice clean hotel room, stay there for 5 nights. Microwave available in the room, perfect if you have anything to reheat or if you buy anything from the 7-11. Although the hotel surround by lots of nightclubs but still quiet in the room. About 10 minutes walk from the BTS station Nana.
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Accommodation's Reply
26 Oct 2024
Dear S***y, it's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We look forward to welcoming you back again. Best regards, Mark/Senior Guest Service Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 45 week(s) ago
It has a free tuktuk ride from Nana BTS station to the hotel which was convinient, it safe us 8 to 10 minute walking. And the free coffee and milktea at the lobby was really good.
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Accommodation's Reply
30 Sep 2024
Dear sir, It's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We look forward to welcoming you back again. Best regards, Mark Senior Guest Service Manager
s***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 60 week(s) ago
Smell really bad and noisy at night.
1 people find it helpful
Accommodation's Reply
14 Jun 2024
Dear sir, it's our pleasure having you stay at Citadines Sukhumvit 11 Bangkok. Thank you very much for your feedback. We look forward to welcoming you back again. Best regards, Mark/Senior Guest Service Manager
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thongthip P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 66 week(s) ago
ไปกี่ครั้งก็ประทับใจค่ะ พนักงานน่ารัก
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piergiorgio s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
The best gret location very clean big room.
1 people find it helpful
Tikky P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 106 week(s) ago
Overall ok. Kamar sangat luas, dekat Stasiun BTS Nana, banyak restoran dan convenience store. Sedikit ada minus dekat bar, saat malam agak berisik.
3 people find it helpful
david@faro.cz
icon-origin-TRAVELOKA
9.4
/10
Reviewed 136 week(s) ago
Hotel is perfect, only the construction going on in the neighborhood is very noisy (Dec 2022).
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Thi Q. V. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 154 week(s) ago
Friendly staff, nice clean room, very reasonable price.
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Rhina d. c.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
10.0
/10
Reviewed 282 week(s) ago
great place to stay, and very affordable.
3 people find it helpful
Benjarat s.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 286 week(s) ago
this hotel is nice. it's aparthotel that provide you all the kitchen amennities i.g plates, bowls, folks, spoons, knife, scissor and anything more. you will feel like home and enjoy cooking cuz everything is ready. I have read many review said that the hotel us not soundproof. you can hear noise from outside. well, it didn't bad though. or even if it is, the earplug is provided next to your bed. one thing I like about this hotel is security. Most hotels need to tap a roomcard before going up. this hotel included. But it's extraordinary for me that we need to swipe our room card at the entrance door of the hotel if you get back super late. I love that.
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+2
1 people find it helpful
Surya
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 293 week(s) ago
The room was actually better than the picture (1 bed room type). Room was quite and cleaned everyday including kitchen utensils. There were two 40inch TVs-one in the bedroom and one in the living-room. Staffs were really nice, check in and check out was quite efficient. Free tuk-tuk to nearby MRT Sukhumvit station was really helpful since sometimes the traffic in Bangkok downtown was so bad to opt for taxi / grab-car especially during evening-rush hour. The -coffee-club downstairs was really cozy catering smoking and non-smoking area. All and all, the hotel was really giving the best for their price and as a truly 4 stars.
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1 people find it helpful
Andre Esfandiari
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 314 week(s) ago
Competitive price with good services.
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Dzung Khuu
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 328 week(s) ago
Firstly, I must say I love everything at this apartment hotel! Here at Citadines Sukhumvit 23 I have all the facilities and staff support I need to enjoy holidays in Bangkok: Super comfy, clean apartment with great view; Convenient tuk tuk service taking me to the BRT and MRT, also back to the hotel; Well equipped kitchen with all needed cooking utensils; Nice supportive staff always patient showing me around. To sum up, I feel like staying in my upgraded home in Bangkok! The location is perfect, too! After a shop until you drop day, I can always treat myself a late night meal with a wide variety of delicious street food at reasonable price (100 bht/som tum with fresh shrimps, crabs, 50-60 bht/noodle bowl, 20 bht/chicken wing). If you want to bring food back to hotel room, enjoying meal and watching TV while sitting in your sofa in your living room, there are bowls, dishes, forks, spoons and of course, chopsticks, all utensils you need. How about saving or cooking food for tomorrow? Fridge, microwave and electric cooker are available in the kitchen! Don't worry about the smell as cooker hood will take care of it! If you want to, the housekeepers will help clean dishes as they make up room 🙂. Also, have I mentioned that is is only 10 min walk to Terminal 21 shopping mall, 1 BTS station from Emporium and EmQuartier shopping complex, on the same BTS line with Siam (Chit Lom)? When I say 10 min walk I don't mean you need to walk in the crazy heat of Bangkok, there's tuk tuk service taking you to the complex (with air conditioner, hooray!), if you come back past tuk tuk service hour (9pm), walking back from BTS to hotel is safe as the street is always quite crowded. When confused, just pick up your phone and call the hotel, they will give detailed instruction! Of course, it is close to the bar quarter, yet I don't see any issue as the bar quarter is quite separated, plus, it might be a great point if you want to explore night life in Bangkok 😉!
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+5
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Ph Trung
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 329 week(s) ago
Room is nice for me. I am happy with late check offer also.
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Derry F. P.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 332 week(s) ago
We stayed 2 nights here, the service was very satisfying, value for money, starting from the very complete room equipment (starting from the kitchen, bedroom, bathroom). The location is quite strategic about 8 minutes walking from the nearest BTS / MRT, surrounded by shopping centers. Also available for free to the nearest Junction
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2 people find it helpful
Joseph I. H.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 342 week(s) ago
Spacious and clean room with very complete kitchen utensils (although I did not use it). Bathroom is quite small. Bed is very small (the said queen size) but it is very rare bed size that I ever saw. The bed neess to be replace, very uncomfortable.
1 people find it helpful
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Abdalla A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 345 week(s) ago
Checked inn early , free upgrade, friendly staff, awesome room
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Danny T.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 349 week(s) ago
When we checked-in, they said the double bedroom we booked was not available or full. They offered us a two-single bedroom for the first night and move to a double bedroom on the 2nd night. We then refused to take the room and they offered us an upgrade but it’s a smoking room. We said it’s unacceptable for us. After a long argument, they finally gave us the room we wanted! It’s truly a disappointing and unpleasant experience for us! So unprofessional!
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1 people find it helpful
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