Overall Ratings & Reviews Hotel Edén Nord Soller

Nice hotel a short walk from the harbour. Rooms a little tired but very clean. Pool and bar area excellent.

Pool area and reception had been upgraded and was good. Bedroom needed a similar refresh - although mattress was very comfortable.Staff were excellent, very friendly and helpful. Elements of the breakfast were disappointing - orange juice was watery, tea was not great, bacon and sausages poor quality and not hot. But this is a 3 star hotel so you get what you pay for.

Great value hotel close to lovely shops and restaurants but quiet and peaceful. Rooms were spotlessly clean and staff so helpful. Great base to explore

Good

We have stayed at this hotel several times over the years. The staff are always friendly and welcoming. The hotel is in a quiet area with only is a short walk to shops, restaurants and the beautiful beach. The pool area is lovely with a bar. For breakfast and dinner the food is delicious, plentiful, with a wide choice.

Quality of breakfast poor. Rooms need refurbishing - feels like a 2 star hotel

Love this hotel and soller is one of my favourite places I've travelled to.

Rooms were basic but clean and we had a beautiful view of the mountains and sea. The reception team were fantastic and very helpful. The breakfast and dinner options were very basic. We booked half board but chose to eat out every night for dinner. The pool area was beautiful - very quiet and relaxing. The bar service was slow and didn’t open until 11am. Great location and perfect for a relaxing break away.

The place is stunning. The pool area was great with the mountains in the background and the lobby was very bright and spacious. The people were very nice and the breakfast was good too with lots of selection. The place was clean and welcoming We booked a double bed room with mountain views and although we found the room to be small for two people , the views from the balcony were awesome. As for the location… i dont think we could have booked a better location to stay. Port de soller was very quiet and not so touristy as palma or even soller. We enjoyed quiet mornings and evenings by the port Heads up!! We got a parking ticket for $40 euros. Make sure to not park by any yellow lines on the street!

The common areas are Ok, unfortunately the rooms, bathrooms, hallways etc. need maintenance.

Excellent customer service

Property auto-upgraded us to the location closer to the beach! Nice room with a beach/pool view and a balcony. Great breakfast buffet. Big hit with the kiddo.

Overall, disappointing experience staying at the hotel. We mentioned our issues to the staff multiple times with no solutions to fix the problems. Wifi did not work in our room, multiple ants in/on the bed and no air conditioning. Wifi and air conditioning were both advertised on the booking site. After escalating the issues to the staff they were not remediated. When checking out of the hotel we escalated the issues again and the staff (Maria in particular) was extremely rude and difficult to raise concerns to. For the price point, I recommend looking at other options as the quality of the hotel did not live up to our expectations.

Really friendly helpful staff on arrival after travelling. Fantastic location.Breakfast excellent. Facilties excellent beautifully styled calming atmosphere created. Downside pool very small for the size of hotel. And room although perefectly clean very dated and dont match the rest of hotel. Overall 8.5 out of 10

Parking wall full on the streets till the evenings staff is nice and want you to be enjoy the hotel. Breakfast and coffee was plenty

Fabulous stay here. Communal areas recently rennovated - really lovely and exceeded our expectations. As other reviews, rooms are less modern but perfectly nice. Very clean in all areas. Great spread for breakfast. Is up a 5 minute incline so a watch out but close to the port/transport links. Would definitely stay again.

Reception area and dining hall are renovated. The rooms were old with extremely outdated bathroom. Balcony was nice given the view.

This property was such a blessing during our stay. Amazing amenities, literally a 5 minute walk to Port of Soller, away from the hustle and bustle of Palma. We used the pool on our last day and it was so relaxing. Staff is amazing and so so friendly, just a small example, we had a flight that resulted in us needing to leave at 5:00 am, the front staff ensured the coffee station was open so that we may have some coffee before we left, even offered to make us a cold breakfast. I have celiac and when i notified the staff they had the chef come out and walk through to tell me everything that was safe for me to eat at the buffet. Would definitely stay here again!

The staff of the reception desk were incredibly helpful. They were knowledgeable and friendly and went the extra mile to help us and answer our questions. Pool was a bit small but literally 5 minutes walking distance to anywhere you wanted to go including the wooden tram and restaurants. They even had a luggage room and shower room that allowed us to make the most of our last day. Food was reasonable and the surrounding scenery out of this world. Thank you to all staff at the Eden Nord for a memorable week.

Great location a short walk to beach,bars and restaurants. Very quiet. The pool area was well served with sun beds although the sun disappeared quite early in the evening around 6.00 pm. The public areas are up to date but the bedrooms and bathrooms need a refurbishment as they are very tired. This did not impact on our stay but thought it required comment. We had breakfast which was excellent. Did not have dinner as the hotel is within walking distance of a great variety of eateries to choose from. The sunsets from the beach are worth staying out for.We will be returning hopefully soon.