A couple of the front desk staff acted imposed upon if you had a question. One staff member tried to be as least helpful as possible. It felt rushed in the breakfast area, although to the defense of the staff, it was likely the hotel management that was the underlying cause.

Wonderful hotel. Close to the main street. The area the hotel is in is a bit sketchy but walking 2 minutes you’re in the main town. Staff was incredible. Restaurant and bar were great. Highly recommend.

The room is clean but very old, not as modern and shiny look as the lobby. Breakfast is awesome and has lots of choices, also very healthy and tasty. Staff is very helpful and responsive.

Overall great--Cold AC

The location of the hotel was great, walking distance to the most of the city’s attractions and with many restaurants around. The room was clean and comfortable, and the breakfast was superb! The staff was always friendly and helpful

Very nice place

Very nice and clean hotel .

Bien situé. Chambre propre. Excellent déjeuner. Très bon service.

Atrion was an excellent location for us!! We found the staff to be overwhelmingly friendly and helpful, from the Front Desk to the breakfast and housekeeping staff. The hotel was clean and well-maintained and was very comfortable. Importantly, there were several power outlets as well. The safe was newer and was very easy to operate. I would gladly return and have no hesitation in recommending it highly. A huge “Thank You” to all the staff at Hotel Atrion!!

Staff was always willing to answer questions & pleasant. The property was clean & inviting. The breakfast selections were great with a pleasant inside/outside table seating. Our group ate one dinner at the hotel & found the food good. Although our bathroom was small (compared to USA standards) we had a balcony, comfortable beds & a clean room. Atrion is close walking proximity to the marina, cafes, restaurants, shopping. I recommend this hotel.

This is a well situated hotel which has been recently refurbished I believe however our visit was not great. On arrival we were just handed a key and told where to go. The room was okay but the bathroom was small and the shower not great for someone of any stature. The door on the shower was a noisy metal thing and Aircon was also loud. The staff were not particularly friendly and definitely not helpful. We asked 3 different people about a late checkout and each one said it was someone else. We gave up in the end . On leaving we were just given our receipt and no remarks such as have you enjoyed your stay or safe trip home It was not one of our best hotel stays in heraklion.

Very helpful staff. Room was clean and comfortable. Special mention to Athina in the restaurant ... super friendly and welcoming.

Great place, easy location, close walk to city center, clean room, complimentary upgrade to my room, great job Atrion!

breakfast was great and the staff very helpful.

Liked the area. Close to the sea and several restaurants. Breakfast had a good selection of items.

Great location and nice view to the ocean! Decent breakfast included! Friendly staff! Has everything you expect from a hotel in decent quality and friendly staff! Only complaint i would have the pillow was too soft for me, not a major at all!

Staff was friendly, room was clean, breakfast was very good. A very nice European hotel.

Clean room, nice breakfast and close to the center of activity in the city.

Lovely hotel, very friendly staff, great breakfast. I would only say that the bathroom was quite small. We also had a great balcony Quiet area, easy walk to restaurants.

Wonderful and very attentive to our needs. Lovely staff.