Gran Hotel Stella Maris Urban Resort & Conventions

Explore Gran Hotel Stella Maris Urban Resort & Conventions
7.8
Pleasant
From 923 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.2

Service and Facilites

7.8

Traveller Reviews Gran Hotel Stella Maris Urban Resort & Conventions

Number of reviews per page
20
40
Top reviews
Eduardo
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was robed there , and no answer until today.
Gabriela
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean but they need to fumigate. There isctiny insect in rge room and bed. One of the day i put the sign for thrm to cleN the room from 11 am to 6 pm but nobody did the roo m.
Eduardo
icon-Business Family
Business Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

All excellent
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Easy and safe access to the beach, good restaurant amenities in the hotel.
Christopher Patrick
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I really enjoyed my time at Stella Maria. Good vibe with decent food options and buffet. Slight downside was the bathroom was a little dirty. Hair dryer had dust and hair on it, and some other spots around the bathroom. But honestly, that's a small complaint. The resort felt very safe and the staff all had sparkling personalities and were very helpful and kind to an english only speaker. One small thing I will bring up is that the place is sort of loud. Not a complaint so much as just a warning for people who want to relax and read by the pool. They always have loud music playing over the PA by the pool, so if you like naps and quiet that might be something to consider. Orhwrwise very good.
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mayra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

They had kids activities with monitors all day everyday and it was amazing. The pool and all the kids things were amazing. The little side barracas with food were a hit and the kids loved it.
KAI
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

It is my first time to give a unpleasant comment to any of the hotels I stayed before… the hotel room is super old… and the pillow cover is not so clean, even yellow… and the beds, table are full of small ants…and one thing really don't understand, when I arrived in the hotel, they asked you to do a online precheck-in, normally the precheck supposed to help you save time, but here and it is the only hotel after the precheck you still need to be in line for another normal check in, and they asked you again fpr everything… so what is the point?
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Eduardo
icon-Business Family
Business Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Wonderful place in Salvador Bahia .
Daron
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I would have like to been able to invite guests on the the property.
Verified traveler
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Nice resort,typical resort amenities, largr pool
DAVID
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This is one of those properties that looks like it “used to be great.” It was ok, but quite old. The tile in our room was either moldy or old and chipping out- not really sure, but it did not appear clean. Paint job was sloppy in the room. No USB ports in the room for charging phones. It was adequate, but not what we had hoped for.
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Sara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This property is located in a secluded area of the Stella Maris beach where walking is not really ideal especially if you are alone. The hotel staff was very friendly and attentive. Although I chose the “luxury” room, the bedroom was very modest but offered a very comfortable bed. The bathroom could use some renovation as there was noticeable mold and the sink seemed clogged. The A/C worked great but leaked so much - I had to place a towel on the floor. The amenities were great, offered daily activities to kids and adults . “Tia Nutella” was super at entertainment and the pool was beautiful! I would stay again but wouldn’t pay the “extra” for the luxury room.
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Jacinta
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nope nope nope. Just book somewhere else. It was like arriving to a government department where you need to take a numbered ticket and wait an hour to be able to approach the front desk. Trust me, this is not a “resort experience”. You can get a much nicer experience for a cheaper price elsewhere. The rooms are so old they are falling apart. The only nice thing was the view.
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Sebastiao Amaro
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

liked the staff response to solve problems.
Sebastiao Amaro
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

there are no preventative maintenance on the room. the toilet didn’t flush properly. the maintenance person tried to fix the problem for several times during my stay. the sink was clogged. it was not releasing water properly
Jeomires
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Old , outdated , you can’t bring no one with you not for a brief moment , long period for the checkin, to say the least
Eduardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

All good
Leonardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Beautiful place I loved
Elvis
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Poor service, a "resort" that charges for towels? for everything! Old forniture, old building, not worth the price
Timothy
4.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Overpriced, wifi didn't work
Number of reviews per page
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